Hamptons Scuba Diving Vacations

I paid for a superior room with king bed with the photo clearly showing a desk and chair. My room did not have any desk or chair. Only 2 of the 4 elevators worked when I checked in, with no apparent effort to fix the others. On my last day, only one elevator worked while hordes of people were waiting on every floor to go down, including many with luggage. We had to ride all the way up to the top on the sole working elevator to make sure we could squeeze in as there was no other way to make it down from floor 23 with our luggage.

Good staff; convenient location

Toilet bowl was dirty. Water was turned off for 5 hours on our second day, air conditioner was old and not working properly. The staff was very helpful, but owners should invest in it, ideal location to stay in NYC.

The beds and pillows were comfortable. Shower was fantastic! Lots of elevators so no long waits. Staff was so friendly and helpful. Decor is beautiful. Location is so close to the heart of Times Square. Two restaurants accessible through the hotel is convenient and the $6.50 breakfast is good, especially the French toast at Friedmans. The grab and go free breakfast at Carve was excellent. Recommend the breakfast sandwich made hot and fresh in front of you. We took ours to Central Park and ate on a beach surrounded by beauty. Fueled us for the long walk around the park.

A convenient location for this hotel. Easy access to the subway and other landmarks.

Breakfast is really nice. Close by everywhere. Love it.

Super spa - got a great facial, and the steam room was high quality (fast to warm up, good steam). Very friendly and helpful staff including concierge and doormen

Hotel hits all the 5 star spots apart from 2 points. 1 - the rooms are not soundproof at all, and being able to hear the conversations in the room next door so clear that i could repeat what they were saying is not what i would expect. Second - the front desk staff are not as polished and committed to the level of service i would expect from a top end 5 star hotel. Doormen were top class. All in all it's a good hotel, but with so much choice in NY, i have stayed in better.

I paid for a superior room with king bed with the photo clearly showing a desk and chair. My room did not have any desk or chair. Only 2 of the 4 elevators worked when I checked in, with no apparent effort to fix the others. On my last day, only one elevator worked while hordes of people were waiting on every floor to go down, including many with luggage. We had to ride all the way up to the top on the sole working elevator to make sure we could squeeze in as there was no other way to make it down from floor 23 with our luggage.

Good staff; convenient location

Toilet bowl was dirty. Water was turned off for 5 hours on our second day, air conditioner was old and not working properly. The staff was very helpful, but owners should invest in it, ideal location to stay in NYC.