Vĩnh Nguyên Romantic Vacations

When we arrived at this hotel it took 45 min before someone assisted us. When they did they took us on a golf cart to our villa. We could smell the bill from the front door outside. It smelled horrible not sure what someone did in this villa before we did but it was horrible. What made it worse was the heat the ac was not working and they had stand fans going is all the rooms. I immediately notified the staff that this was unacceptable and we did not want to stay here. When we got back to the reception area the gentleman stated what was wrong I advised him of the situation and he said oh I’m sorry so are you leaving? Really that is not a proper response for a villa that is not up to the standards they claim. I simply said yes we are leaving they did not assist us to get a taxi or shuttle we waiting another 45 min to get a shuttle. I travel every month and through the world and have never been treated this way! I would highly advise you to not stay here.

we enjoy our stay the villa was nice and well equipped..

Really enjoyed the property and private beach. Breakfast was delicious.

호텔 위치도 좋고 객실도 깨끗함. 다만 가까운곳에 24시간 운영하는 마트같은건 하나도없어. 뭐사려면 공항을 가라고하던데, 막상새벽시간에 공항을가보면 공항에도 기대이하의 물품만판매해.(일상에 필요한 물건들은 전혀 살수가없음) 그리고 체크인은 너무오래걸리고(나를 체크인해준 직원은 남자직원이었는데, 도무지 서비스마인드라곤 하나도 찾아보기힘들었음. 밤시간대에 손님들이 많아서 많이기다렸는데 인사는커녕 손님들 체크인하는내내 한숨쉬고, 얼굴에 불편한표정만 잔뜩.. 교육이 절실히 필요해. 아니 교육보다는 그런직원은 해고해야함. 별 1점주기도 아까움)

When we arrived at this hotel it took 45 min before someone assisted us. When they did they took us on a golf cart to our villa. We could smell the bill from the front door outside. It smelled horrible not sure what someone did in this villa before we did but it was horrible. What made it worse was the heat the ac was not working and they had stand fans going is all the rooms. I immediately notified the staff that this was unacceptable and we did not want to stay here. When we got back to the reception area the gentleman stated what was wrong I advised him of the situation and he said oh I’m sorry so are you leaving? Really that is not a proper response for a villa that is not up to the standards they claim. I simply said yes we are leaving they did not assist us to get a taxi or shuttle we waiting another 45 min to get a shuttle. I travel every month and through the world and have never been treated this way! I would highly advise you to not stay here.

Really enjoyed the property and private beach. Breakfast was delicious.

we enjoy our stay the villa was nice and well equipped..

Really enjoyed the property and private beach. Breakfast was delicious.

we enjoy our stay the villa was nice and well equipped..