Muuido Island Pet-friendly Vacations

Clean and comfortable but not many staff to assist

The room is spacious and clean. The only problem is the bathroom. Its old and needs a TLC. The shower makes the floor flooded and the granite needs repair or replaced entirely.

Nice neighborhood, good restaurants around areas, nice room with view, clean, nice staffs

The hotel staff was attentive and helpful.

Friendly staff, timely cleaning service, overall would visit again.

We had a beautiful room. Would love to visit again

Excellent gym and spa plus very comfy bed

The staff are excellent. They were so quick to help us with our bags and were so polite. Hotel room was spacious and everything looked modern. The reason for 3 stars: 1. Our bathroom drain smelled so there was an unpleasant sewer like odor the whole time. I called to get it cleaned but never heard back and it may be something the staff could not address. 2. Soundproofing is not good. You can hear door slams and kids in corridors. Our neighbor happened to be very loud and to the hotel’s credit, the hotel staff got them to quieten down. But it was not a pleasant experience. 3. Though the hotel is new, some areas were obviously not built to quality. The drain smell is one and the other is loose fixtures. It’s never nice to wake up to your phone not fully charged because the outlet was loose. It didn’t really feel truly 5 Star so if you book, you may have to temper your expectations.

Clean and comfortable but not many staff to assist

The room is spacious and clean. The only problem is the bathroom. Its old and needs a TLC. The shower makes the floor flooded and the granite needs repair or replaced entirely.

The hotel staff was attentive and helpful.

Staff are very friendly and helpful. The room was cleaned daily, it's small but that was expected. Really liked that the shopping and dining areas were walking distance from the hotel. Enjoyed our stay🌺

Clean room, courteous staff, very straightforward check-in and check-out.

The room is spacious and clean. The only problem is the bathroom. Its old and needs a TLC. The shower makes the floor flooded and the granite needs repair or replaced entirely.