Awa Pet-friendly Vacations

Very clean, the unit was great excellent set up had everything you could need close to train station and amenities. Would recommend 100%

The apartments were spacious and comfortable with homely amenities like a kitchen and washing machine which was great after a week of travelling. Great place for families.

Would stay again had a lot of fun and it was away from the craziness for the bigger cities

Great experience

Hotel had all amenities and was convenient for the end of our trip being close to the airport. We were able to do laundry in the room which was helpful.

If you are looking for tranquility in the middle of a big city, this hotel is for you! The staff were so helpful and friendly and the gardens on the property were incredible. Beds are smaller and harder than expected but we made them work. The only other thing that I didn’t care for was having to pay to use the pool. That was strange…so we only went one time, which was a bummer.

Great property. Service was exceptional. Loved the executive floor premiere lounge. Wonderful night view of Tokyo Tower and city skyline. Room service was delicious too. Would definitely recommend this hotel.

Perfect, wonderful stay. Walking distance

A+ Experience, super clean, super helpful front desk, great amenities, great location. Will stay again on my next visit.

I liked that it was very close to a rail station with two popular local JR lines. The staff was very helpful. They held our excess bags for us.

Fantastic stay for our family of four. Great service, and nice location for exploring Tokyo.

Nothing

Excellent hotel ! Very courteous, professional staff. I would recommend everyone to stay at this hotel . It is very convenient being connected to the airport , and there are lots of shops .

We had a wonderful stay at Hotel New Grand Yokohama. The view from our room was absolutely breathtaking, and the location was perfect—within easy walking distance of both Yokohama Chinatown and Motomachi. This was a special birthday trip for my elderly mother, and we were deeply touched when the staff member who escorted us to our room wished her a happy birthday. That thoughtful gesture made our stay even more memorable. The traditional Japanese breakfast was exceptional, with outstanding quality and attention to detail. What impressed us most was how well the entire hotel is maintained. It was clear that everyone—from the maintenance team to the hospitality staff—takes great pride in caring for this beautiful historic hotel. Thank you for making our stay so special. We would be delighted to return on our next visit to Yokohama.