Orono Island Mountain Vacations

We reserved two 3-people rooms for 4 peoples. Each room has plenty space for 2 people. The toilet and shower have separate rooms. In addition, the bathtub and washer/dryer in the bathroom are add-on bonus.

Services of front desk staff are excellent and commendable. They are not only courteous, responsive but also very helpful. For some reasons, we need a room closer to the lift and the staff kindly arranged the room for me. As it was too early for check in, I left my luggage there and surprisingly the staff already helped me placing the luggage in room for our check in and it was only 1pm. As we departed the hotel, we asked for their help to call a taxi. The lady at front desk guided us (and carrying our luggage) to the street to call a taxi. It was patchy rain at that time. Overall, the GATE hotel excels from the room and amenities to services. We will stay at this hotel again in our next visit.

The staff is really kind and helpful. The front desk handled luggage forwarding for me as well, and I love that the restaurant congestion and the use of the laundry machines is visible from the TV home page in the rooms. The breakfast buffet had a lot of choices and I really love their deep soaking bathtubs! This was my second time staying here and I think it’s super convenient to Hakata Station so I’ll likely be booking with them again.

Old but was a nice hotel. Would be nice if bell boy would have recommended early check in rather than going to a default not check in yet. Once i asked can check in early he checked and i was able to check in early. Would be nice if we can remove all that exchange.

The lounge near the fountain has friendly staff and great desserts with coffee and tea just to relax for the night listening to piano and solo singer who are both amazing. Their Spa is something to check out too! Very clean and friendly staff. I will go here again. Highly recommend.

Everything was perfect except bathtub is quite big for me

Old but was a nice hotel. Would be nice if bell boy would have recommended early check in rather than going to a default not check in yet. Once i asked can check in early he checked and i was able to check in early. Would be nice if we can remove all that exchange.

Services of front desk staff are excellent and commendable. They are not only courteous, responsive but also very helpful. For some reasons, we need a room closer to the lift and the staff kindly arranged the room for me. As it was too early for check in, I left my luggage there and surprisingly the staff already helped me placing the luggage in room for our check in and it was only 1pm. As we departed the hotel, we asked for their help to call a taxi. The lady at front desk guided us (and carrying our luggage) to the street to call a taxi. It was patchy rain at that time. Overall, the GATE hotel excels from the room and amenities to services. We will stay at this hotel again in our next visit.

Good area for dinner and walk around

Services of front desk staff are excellent and commendable. They are not only courteous, responsive but also very helpful. For some reasons, we need a room closer to the lift and the staff kindly arranged the room for me. As it was too early for check in, I left my luggage there and surprisingly the staff already helped me placing the luggage in room for our check in and it was only 1pm. As we departed the hotel, we asked for their help to call a taxi. The lady at front desk guided us (and carrying our luggage) to the street to call a taxi. It was patchy rain at that time. Overall, the GATE hotel excels from the room and amenities to services. We will stay at this hotel again in our next visit.