OCT East Water Park Mountain Vacations

The environment and room itself are nice, clean and cozy, also the staffs are great I can tell two front desk staffs with the last names “Pan” and “Qin” are patient and helpful.

This hotel made our anniversary unforgettable! The staff greeted us warmly, and our room had soft lights, a cozy bed, and a balcony with a lovely view.

Very modern , clean , different restaurants and warm atmosphere

Counter staff and room service staff as usual is always at their tip top service level which make our stay feel great and comfortable. The only area that they may want to look into it, is the mineral water at room. Upon boiling the mineral water ,the kette seem to stain with white substance after 2-3 times at it base. The other one is "slippers", believe it standarilize size across thus may not fittable for those bigger size feet. Nevertheless thanks to all the staffs for making the stay a pleasant one.

Hotel that showed its age though rooms are still relatively clean. Got an upgrade due to smoking by the previous occupant. But found that it is a double storey unit inconvenient for old folks.

Hotel that showed its age though rooms are still relatively clean. Got an upgrade due to smoking by the previous occupant. But found that it is a double storey unit inconvenient for old folks.

I have stayed in wonderful hotels all over the world and can honestly say that this hotel stands head and shoulders above anything I have experienced (Not just the fact that it is the 3rd highest hotel in the world). The staff are amazing. They greeted me by name everywhere I went. Attentive and caring! The architectural details and artistic flair are beyond compare. The views are nothing short of extraordinary. I can't recommend this amazing hotel enough!

Huge room but the kids playroom needs renewing

Upon arrival, we were disappointed that none of the hotel staff at the reception desk spoke Cantonese nor English. We resorted to voice translation on the phone, which was very inconvenient. Our reservation clearly indicated 3 adults, and housekeeping arrived with a rollaway cot bed; however, the cot was hard and squeaky. The reservation also indicated special refreshments for this room rate and nothing was provided except for a few cans of soda in the fridge. We were disappointed based on their advertisement and what was actually provided.

Very modern , clean , different restaurants and warm atmosphere

The environment and room itself are nice, clean and cozy, also the staffs are great I can tell two front desk staffs with the last names “Pan” and “Qin” are patient and helpful.

This hotel made our anniversary unforgettable! The staff greeted us warmly, and our room had soft lights, a cozy bed, and a balcony with a lovely view.

Very modern , clean , different restaurants and warm atmosphere