Hyogo Prefecture Mountain Vacations

Wonderful hotel, with many choices of activities, etc to do.

We enjoyed our overall stay in this traditional onsen inn. The lady who showed us to our room and explained how to make use of the onsen was very kind and helpful. Dinner was a special experience as was the Japanese breakfast. Our servers were attentive and very polite. It was helpful how they explained the dishes to us. I’m afraid, however, that the lady who intercepted us upon arrival was not so charming. Her attitude was rather brusque as she demanded us to face the camera without explaining that it was a thermometer. In fact, the front desk check in experience was below the standard of service one would expect at this price point.

Excellent balcony view of the port area, Meriken park especially at night. Room is very clean and big. Location is excellent. Helpful staff.

Every aspect was outstanding. The Staff, the room (Try to get harbor side!)the breakfast were all GREAT!!!

Staff are very friendly and multilingual is needed, rooms are very clean

Wonderful hotel, with many choices of activities, etc to do.

The cleanliness and hospitality was top tier. I’ve been around Kobe for a long time, and have been wondering how good this historic hotel was, and they did not disappoint my expectations.

Wonderful hotel, with many choices of activities, etc to do.

Excellent balcony view of the port area, Meriken park especially at night. Room is very clean and big. Location is excellent. Helpful staff.

Staff are very friendly and multilingual is needed, rooms are very clean

Wonderful hotel, with many choices of activities, etc to do.

I absolutely loved this hotel. The staff are so respectful and courteous! I received a final bow as the elevator closed on my way out from checkout. I got a lil teary-eyed. This place is amazing and so convenient to everything…shops, grocery store connected to the building, delicious bakery around the corner, awesome restaurants nearby. Rooms are so nice with super clean and modern accommodations! Yes!!! I will stay here again!