New England Mountain Vacations

Great experience, great location and convenient

When checking in the front desk informed me that I had $42 to spend in room order including patronage at the restaurant on site. They did not mention that the spend doesn’t include or cannot apply to gratuity. I spent $40 on the entire bill at the restaurant and the hotel only took off the portion without the gratuity. The toilet was not flushing well and toward the end of my stay the water never stopped running so I had to call the front desk at 10pm. The elevator was not working but the technician appeared to not communicate to hotel guests by just standing there. I had to carry 3 bags and took a few steps down to another elevator.

El lugar es perfecto pero el papel de baño y otras cositas no son buenas deberían agregar un microondas

Staff is nice and the location was perfect to get to places quickly. A few minor quirks with the room but nothing that was too bothersome.

The staff was welcoming. We left bags with the bellhop for a fee of $1 per bag. Location is great, you can exit on either side of the block. The room was a decent size for NYC. Beds were queen size and comfortable. No fridge or microwave in the room but there was ice nearby on our floor. AC did not work well and we were never cool. I sat in the lobby of our floor one morning to not wake my family and the lobby was hot too. Wifi also was not great. I had work to do and had to use my phone hotspot because the wifi would not stay connected. Shower is fine but bathrooms are super small. The toilet faces the sink. Very little room if you need to get dressed in the bathroom. Never waited too long for an elevator. Due to the size of the hotel, there are a lot of people and it is always busy/crowded in the lobby. Hotel offers free daily walking tours and also has a wine happy hour a couple of evenings. We were given complimentary water, chips, a chocolate bar and a bottle of wine. Housekeeping was good and room/property is clean. The breakfast options are good. You can choose grab and go in the building or walk down the block to eat at Carve, where you get a small menu with about 10 choices that are then made fresh, and you can redeem there until 3:00. I would stay again if I could afford a room with a bigger bathroom, or if I could leave the restroom door open based on who I'm traveling with. Also would only stay during colder months when I'm not dependent on air conditioning.

When checking in the front desk informed me that I had $42 to spend in room order including patronage at the restaurant on site. They did not mention that the spend doesn’t include or cannot apply to gratuity. I spent $40 on the entire bill at the restaurant and the hotel only took off the portion without the gratuity. The toilet was not flushing well and toward the end of my stay the water never stopped running so I had to call the front desk at 10pm. The elevator was not working but the technician appeared to not communicate to hotel guests by just standing there. I had to carry 3 bags and took a few steps down to another elevator.

Great experience, great location and convenient

When checking in the front desk informed me that I had $42 to spend in room order including patronage at the restaurant on site. They did not mention that the spend doesn’t include or cannot apply to gratuity. I spent $40 on the entire bill at the restaurant and the hotel only took off the portion without the gratuity. The toilet was not flushing well and toward the end of my stay the water never stopped running so I had to call the front desk at 10pm. The elevator was not working but the technician appeared to not communicate to hotel guests by just standing there. I had to carry 3 bags and took a few steps down to another elevator.

El lugar es perfecto pero el papel de baño y otras cositas no son buenas deberían agregar un microondas