Shengsi Islands Mountain Vacations

Great room and very helpful staff.

Absolutely loved this stay. Just a 10-minute walk to the Bund, with charming old houses along the way. The room was spotless, the bed super comfortable, and I slept like a baby. Great water pressure in the shower. The laundry room on the 4th floor was a huge plus—wash and dry in one go. Nice gym for a quick morning workout, and the rooftop terrace has an amazing view of Lujiazui at night. Front desk staff were friendly, efficient, and even recommended some great local Shanghainese restaurants. Would definitely stay again.

The Chateau Hotel/Resort was way better in every respect than we ever could have expected. From its splendid "palatial" construction to its more than comprehensive resort facilities (tennis & badminton courts, indoor/outdoor pools, gym, wellness centre etc etc to its wonderfully helpful and friendly staff as well as its quality Chinese (Shanghai style) restaurant. Set in a quiet leafy area about 6 kms from the city centre it was refreshing to hear the birds singing from our balcony in the morning .. Geoff & Annie from Melbourne Australia

Great room and the staff (esp Hanley Ly) was very helpful in getting us a room for 4 people.

The room was really nice and the hotel was in a very convenient location. I did leave a set of rings in my room and am unsure how to contact the hotel was the only issue I had.

The Chateau Hotel/Resort was way better in every respect than we ever could have expected. From its splendid "palatial" construction to its more than comprehensive resort facilities (tennis & badminton courts, indoor/outdoor pools, gym, wellness centre etc etc to its wonderfully helpful and friendly staff as well as its quality Chinese (Shanghai style) restaurant. Set in a quiet leafy area about 6 kms from the city centre it was refreshing to hear the birds singing from our balcony in the morning .. Geoff & Annie from Melbourne Australia

Very clean and professional! Evan was very helpful.

The property exceeded my expectations a did the staff. They were beyond helpful and made our stay one we will not forget.

Great room and very helpful staff.

Absolutely loved this stay. Just a 10-minute walk to the Bund, with charming old houses along the way. The room was spotless, the bed super comfortable, and I slept like a baby. Great water pressure in the shower. The laundry room on the 4th floor was a huge plus—wash and dry in one go. Nice gym for a quick morning workout, and the rooftop terrace has an amazing view of Lujiazui at night. Front desk staff were friendly, efficient, and even recommended some great local Shanghainese restaurants. Would definitely stay again.

Overall environment and cleanness of the hotel is great. However, service of staff at restaurants have to be improved

Had some problems checking in but the staff were super friendly, spoke english and was just reassuring through the stay. Only issue was the smoke smell around the halls for those in dorms but it goes away once in the capsule.

Property said there were three beds in the one room, but there was two beds in one room and then a separate bed in the room next door. The facilities were clean, modern and had great air conditioning. The location is a little out of the old city or shopping district or Bund, but we took a taxi to all very cheaply. There is also public transportation nearby.

Definitely recommend this amazing location for your next trip. Excellent staff and various amenities offered!