East China Luxury Vacations

Would suggest providing capsules coffee and tea as well as comb in the room

I spend around ~40% of my time traveling and residing in hotels. This establishment stands out as one of the world's most sophisticated luxury destinations. The service, accommodations, and decor are nothing short of sensational. The concierge, Mike Cai, was exceptional—almost like having a personal assistant in a new city. The staff exudes authenticity and attentiveness, creating an unforgettable experience.

The room is clean, but the sitting chair needs steam cleaning.

Everything was great.

Great Hotel, nite, the service, the room, the food, the garden next to the breakfast buffet, just I one some members don’t speak English very well.

Would suggest providing capsules coffee and tea as well as comb in the room

I spend around ~40% of my time traveling and residing in hotels. This establishment stands out as one of the world's most sophisticated luxury destinations. The service, accommodations, and decor are nothing short of sensational. The concierge, Mike Cai, was exceptional—almost like having a personal assistant in a new city. The staff exudes authenticity and attentiveness, creating an unforgettable experience.

The room is clean, but the sitting chair needs steam cleaning.

Would suggest providing capsules coffee and tea as well as comb in the room

The room is clean, but the sitting chair needs steam cleaning.

I spend around ~40% of my time traveling and residing in hotels. This establishment stands out as one of the world's most sophisticated luxury destinations. The service, accommodations, and decor are nothing short of sensational. The concierge, Mike Cai, was exceptional—almost like having a personal assistant in a new city. The staff exudes authenticity and attentiveness, creating an unforgettable experience.

Everything was great.

Room is ok but staff is excellent .. location too.. it what makes a stay great.. bed and comforter were fantastic .

Rooms were clean and well kept every day. Staff was a great help to assist with Mei Tuan deliveries. Great service from the front desk during check out (Isabella). My stay also include access to the M club which was a great place to recharge after a long day out. I used the Steambath on L6 for almost the whole visit which was well maintained. Did not use gym but it looked very spacious.