Poro Island Luxury Vacations

It was ok. Gym is Good. Staff were friendly. A bench and a cigarette bin out the front would benefit. Lower the price or expand the portions in the Spoon & Spices.

The stay was great. The staff and room were amazing. I have a few critiques, which would be that we felt Nausea after some of the room service. Other than that, the food was great, and the staff was extremely polite. One of the things I noticed and this goes against Expedia, is that they said this hotel had a hot tub. It does not. It was one of the only reasons we chose this hotel. During our stay, the steam room was under maintenance and my wife and I could not spend the time together during the sauna. The pool, the steam room, the hot tub, and the sauna are the only reasons we booked this hotel, and we could only do one of them together. The hotel is not to blame because I understand preventive maintenance with the steam room, I blame Expedia for not having enough information. So, definitely stay here, it is a great visit. It just does not have a hot tub.

The room was perfect and the staff was very helpful.

no hot water and thin mattress

Great service, room was spotless

The beach and the pool were excellent. Staff and customer service were excellent. Room was very clean. Whenever you called reception and asked for something you needed in the room, they were very quick to answer and delivery was quick. Staff were very attentive.

Suppose to be a 5 stars hotel, but services provided, doesn’t support that; All times I went out of the hotel, or came in, there was NEVER a bellboy at the entrance, to help with the luggage. On the day of my arrival, I had to take out my heavy suitcase from the taxi’s trunk by myself, since there is no one out there to help you. If by coincidence they notice you from within the hotel, they would come to help, but in most cases, it is too late… Executive lounge is nice. One day everything was fine, the other day, they forgot to put spoons and tools, in order that you will be able to take some food from the display. Even after I told them, they took out some, but still some of the dishes were missing those spoons. Has to be a regular manual, that they go by, to control the quality of all regular operations. No envelopes or papers in the room, a standard in 5 star hotels. Other than that, it was quite nice.

Great staff, spacious rooms, and plenty of activities on the resort.

While the hotel is starting to show its age, everything was spotless and the staff were extremely friendly and courteous. The food, whether it be at any of the buffets or ordered through room service, was always exceptional.

Staff are very courteous and friendly. Our room was cleaned daily, bottled water and coffee, personal care items were refilled and fresh towels provided. We love their breakfast buffet and the Halina outdoor restaurant. We were glad they have a beach access which we enjoyed early in the morning before it gets too hot.

Friendly staff, nice clean rooms with big windows and outside area to sit. Short, easy walk to main street and sardine run and nice pool!