South Osaka All inclusive Vacations

I love it

The room we stayed in had a kitchenette, with a washer/dryer. And even had free rides to the nearby places that were cool

We really liked this hotel! Super close and convenient for Universal and some fun family rooms with bunkbeds that the children loved. We would definitely stay again.

A good hotel, good space for our needs but the room was very noisy - the air conditioning in particular disrupted our sleep because it was so loud/made drain noises. All staff were lovely and we liked the location.

Great staff great restaurants on location and very convenient location. Room TV was a little outdated but that’s a very minor nitpick.

Beautiful rooms, restaurants, and pool. The staff was incredibly helpful with transportation of our larger group of travelers, giving directions and suggestions, and arranging for luggage transport to the airport.

Extremely disappointing experience. This hotel was very small, inflexible, and not accommodating whatsoever. My reservation was made months in advance, yet they were unwilling to make any changes when my travel plans were affected by flight delays. I arrived around midnight due to delays, and the front desk employee, Kumar, told me that the hotel was willing to refund my reservation as long as Expedia approved it. He specifically instructed me to contact Expedia to arrange the refund. After spending my time contacting Expedia, I was told that the hotel had actually informed Expedia that their policy did not allow any refunds and it was stated from Kumar. This was extremely frustrating and felt very misleading. If the hotel was not willing to provide a refund, they should have simply said so from the beginning instead of telling me one thing and Expedia another. The entire experience made me feel that the hotel cared more about keeping my money than providing reasonable customer service or accommodating a guest dealing with travel delays. I would not recommend this hotel. The lack of flexibility, poor communication, and conflicting information from the front desk made this a very frustrating experience

The room we stayed in had a kitchenette, with a washer/dryer. And even had free rides to the nearby places that were cool

We really liked this hotel! Super close and convenient for Universal and some fun family rooms with bunkbeds that the children loved. We would definitely stay again.

A good hotel, good space for our needs but the room was very noisy - the air conditioning in particular disrupted our sleep because it was so loud/made drain noises. All staff were lovely and we liked the location.