Ore Mountains All inclusive Vacations

The room and grounds were very good

Beautiful hotel and the location is incredible for dinning and exploring Soho, Chinatown and Little Italy. The staff in Front Desk is super kind. Would stay again in this hotel when visiting New York City next time

This was my second time staying at this hotel. The room I stayed in was a nice size. The rooms were very clean the housekeeping staff was great. I did feel safe staying there because they check for your room key before you go upstairs. My two drawbacks are: The prices for the hotel are a bit high for there to be no amenities. What I was told to be a deposit was not refunded so I ended up being charged an extra $300. Knowing that moving forward I would stay there again.

Great property overall. Staff was excellent. Our room close to the elevator was a little noisy at night. And for a family in a suite it would be great to have curtains on the glass doors for more privacy for male and female family members. Otherwise everything was great.

Walkable area, staff very friendly and helpful, although breakfast seemed to be short staffed with slow service. This was inconveinant when plans were made for the day. Valet parking was great. I would recommend this hotel, rooms clean and not cramped.

Excellent view of the park, great Valet and would say high class.

I did not like being provided a wheelchair accessible room when it was not requested. I did not like how my platinum American Express card $100 credit was not honored. The cocktails at the rooftop and the service at the rooftop bar was poor. Overall, a disappointing stay after having numerous great prior experiences at the hotel. I now will have to find a new “go to “ hotel in NYC in the same great vicinity.

The hotel staff was INCREDIBLE. They helped us out a bunch of times with food delivery, after hours turn down service and directions. 10/10 would recommend and I will be going back for sure.

This was my second time staying at this hotel. The room I stayed in was a nice size. The rooms were very clean the housekeeping staff was great. I did feel safe staying there because they check for your room key before you go upstairs. My two drawbacks are: The prices for the hotel are a bit high for there to be no amenities. What I was told to be a deposit was not refunded so I ended up being charged an extra $300. Knowing that moving forward I would stay there again.

Beautiful hotel and the location is incredible for dinning and exploring Soho, Chinatown and Little Italy. The staff in Front Desk is super kind. Would stay again in this hotel when visiting New York City next time

Always a lovely experience