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Reviews of Moon Villa

3 out of 5
Moon Villa
No.17-16, Shezailin, Zhongpu, Chiayi County

Reviews

8.0

Very Good

Rating 10 - Excellent. 19 out of 59 reviews" "
Rating 8 - Good. 28 out of 59 reviews" "
Rating 6 - Okay. 6 out of 59 reviews" "
Rating 4 - Poor. 4 out of 59 reviews" "
Rating 2 - Terrible. 2 out of 59 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Steve

Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from 月灣 on 2019/6/13
感謝您的蒞臨

10/10 Excellent

andol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體表現很棒
Stayed 1 night in Apr 2024

10/10 Excellent

Chiang Chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒
雅境清幽
Stayed 1 night in Sep 2023

10/10 Excellent

wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

NAI WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

HSIN YANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

CHENG TSUNG

Stayed 1 night in Mar 2023

6/10 Okay

CHSO JUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務一級棒，特別的是，按摩浴缸讓父母很滿意
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

shu i

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 3 nights in Jan 2023

6/10 Okay

CHUN LIANG

Traveled with family
以為是木屋，早餐不好吃
Stayed 1 night in Jan 2023

8/10 Good

MING JEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

Chih Chieh

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Sheng Feng

Stayed 1 night in Nov 2022

10/10 Excellent

善智

Stayed 1 night in Oct 2022

8/10 Good

CHEN KUO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環保綠生活
夏天熱水溫度適當，出水量也適中。
Stayed 1 night in Oct 2022

10/10 Excellent

ChiYa

Stayed 1 night in Sep 2022

8/10 Good

chingshan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Ya hasuian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

YUCHI

Stayed 1 night in Dec 2021

8/10 Good

MINGSYUAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP高，舒適
整體是透天形式的房型，一層一戶，我們住的是四人床，共是兩間房間，比想像中 CP 值還高、住起來很舒服，有機會再來，會是首選。
Stayed 1 night in Dec 2021

4/10 Poor

Chi-Ming

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
住頂樓，有漏水，天花板有漏水痕跡，房間不是很乾凈。
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
原本住房的熱水器壞掉，服務人員快速換房，服務很棒 早餐中式菜色偏油
Stayed 1 night in Dec 2021

8/10 Good

chientzu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

chihan

Liked: Staff & service, property conditions & facilities, room comfort
熱水不太熱，其他CP值高
Stayed 1 night in Sep 2021

10/10 Excellent

Ssuyi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from 月灣 on 2021/1/5
謝謝您的蒞臨

8/10 Good

yuhan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
像家一般的住宿感受
雖然內部不是很新的裝修，兩間雙人房在一起的安排讓小孩可以有空間跑來跑去覺得是很棒的規劃，假日晚上還有音樂表演，服務人員都很親切讓住宿感受很舒服像家一般
Stayed 1 night in Nov 2020
Response from 月灣 on 2020/12/13
很高興您喜歡,期待下次您的蒞臨

10/10 Excellent

MING-LI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房內空間大，CP值高
因住宿隔日一早需參加馬拉松賽事無法享用民宿附設的早餐，很貼心的為旅客準備餐盒，也預留了房間給選手回來沖澡換洗，下次去阿里山的首選民宿之一。
Stayed 1 night in Nov 2020
Response from 月灣 on 2020/11/24
很歡迎您下次的蒞臨

8/10 Good

HSIN TZU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯唷
不錯！很安靜 但房間有點霉味 可能環境比較潮濕
Stayed 1 night in Aug 2020
Response from 月灣 on 2020/9/9
感謝您的提議,會在針對這問題做改善

4/10 Poor

Dorje

Traveled with family
Disliked: Staff & service
Stayed 1 night in Aug 2020
Response from 月灣 on 2020/9/9
謝謝您的蒞臨

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from 月灣 on 2020/3/7
感謝您的意見,期待下次您的蒞臨

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
床比較硬了一點，枕頭不大好睡.
Stayed 1 night in Feb 2020
Response from 月灣 on 2020/2/10
謝謝您的意見,會向主管反應這個問題

8/10 Good

sufeng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
不錯的體驗
整體而言算不錯，臨時請服務台提供嬰兒浴盆也是很快處理，原本預定兩間豪華四人房不在同一棟，也在chekin的時候幫忙調整了，只是地點比較難找
Stayed 1 night in Jan 2020
Response from 月灣 on 2020/1/30
謝謝您,期待您的再次蒞臨

10/10 Excellent

Ru in

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from 月灣 on 2019/12/2
謝謝您

10/10 Excellent

kit heung kitty

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019
Response from 月灣 on 2019/12/2
謝謝您

10/10 Excellent

hui chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Meng Che

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from 月灣 on 2019/7/11
感謝您的意見

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
這間好處是很貼心幫我們保留獨棟住宿 缺點是房內無隔間 故門口的逃生指引燈太亮 即使室內燈全關也很難睡覺 只好把他拔掉。沒想到一到半夜 第二具逃生指引燈具自動亮起來 嚇到我了
Stayed 1 night in Apr 2019
Response from 月灣 on 2019/5/9
感謝您的蒞臨,我們會回報主管針對這個問題做討論

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from 月灣 on 2019/6/13
感謝您的蒞臨

8/10 Good

Roger

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from 月灣 on 2019/3/8
期待下一次您的蒞臨

8/10 Good

MINGCHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很大 整體上還不錯！唯一缺點：早餐不怎麼好
Stayed 1 night in Mar 2019
Response from 月灣 on 2019/3/27
謝謝您的意見,我們會請廚房人員針對這個問題做改善

10/10 Excellent

Hsiang yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from 月灣 on 2019/2/16
感謝您入住我們的飯店。感謝您的意見反應！

10/10 Excellent

Wen Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from 月灣 on 2019/2/16
感謝您入住我們的飯店。感謝您的意見反應！

8/10 Good

Yuting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from 月灣 on 2019/2/16
感謝您入住我們的飯店。感謝您的意見反應！

10/10 Excellent

Bird

Liked: Staff & service, property conditions & facilities, room comfort
訂了三間房間，分成兩筆訂房記錄，到達時櫃檯居然說只看到一筆，差點就要睡馬路
Stayed 1 night in Dec 2018
Response from 月灣 on 2018/12/20
很抱歉,我們會再加強與網站的溝通,也建議您下次使用網站訂房,訂房完成後,再次和飯店確認是否成功

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from 月灣 on 2018/10/30
謝謝您的意見,我們會盡量改善