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"I was upgraded to a bigger room and higher floor level. The staff is super nice."

"Great service and location."

"Great location and nice service, plus beautiful views of Gulangyi from my room . Will definitely stay again for my next trip."

"Very nice place, 2nd time staying there "

"Great and well organized "

"Freaking amazing hotel. Out of the world experience. Service was top notch from a tall hot butler welcoming us at the door and helping with bags, to the ever friendly receptionists, to amazing house keeping staff who kept our rooms clean every day, to breakfast room staff… everything was perfect! This stay is nothing short of amazing and every staff went above and beyond in all areas. The rooms were another level.. clean, tastefully furnished and thoughtfully replenished day by day… they took care of my family, including my aged grandma, so well the entire stay. No request is ever too much or too hard. It will definitely be my top choice hotel for future stays and I can’t recommend it enough "

"Will stay here again next time"

"Hotel appearance good and the interior is also awesome. Very clean, wide room, compliment water bottles made me stay in comfortable."

"Great"