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"Hôtel avec de grandes chambres et un personnel très accueillant. Il se peut que le service de chambre ne passe pas tous les jours pour nettoyer la chambre"

"Transporte gratuito a todos lados, excelente."

"The location is great to watch the waterfall. The front desk attendant was very helpful. She arranged the a driver to take us to the railway station."

"A lovely owner that did everything he could to help. Rooms were ok. Beautiful view. But we did not get any cleaning in our 4 days there. We did not even get new towels in bed sheets in 4 days. The garbage was not taken in 4 days either"

"I was there at 5 pm fo"

"Great stay"

"Robin is amazing and the hotel was surprisingly good! Coffee and breakfast was outstanding"

"I had a truly wonderful stay at the hotel. Everything—from the comfort of the rooms to the excellent facilities—was of the highest standard. What made my experience especially memorable, however, was the outstanding service provided by your staff. I would like to give a special thank you to Mia at the reception. She is an exceptional professional and a true ambassador for your hotel. From the moment I arrived, she welcomed me with genuine warmth, kindness, and a beautiful smile. She was always...

"It’s really close to the high-speed railway station, so I didn’t need to rush for my train. The shared lounge is a nice spot to sit and rest. My room was clean and the staff were welcoming."

"Thanks Amy for all the help and tips. It was a great stay minutes away from Tianmen mountain"

"The breakfast incredible. The room amazing. Far away from the city but great hotel"

"Awesome people and the locations was perfect. They helped us the whole time and made the trip smooth"

"We loved waking up to the sound of birds in the woods around the guesthouse, it was so peaceful. The host knew all the local walking trails and gave us really helpful tips for our day out among the peaks."

"The location could not be better for visiting Tianmen Mountain. I found the room quiet enough, but the street outside gets busy in the evening."

"Stunning Grand Hotel quality for a fraction of 5Star price. Just NOT to look for it on DiDi by name, only by address: Avatar Valley Grand Hotel is actually “ Zhangjiajie Country Garden Phoenix Hotel” We had luck with a friendly DiDi driver that helped us and called their local number to verify location. Breakfast buffet room looks like an Opera House. Swimming Pools are huge. Not crowded at all for the 1400 rooms available. Late August, maybe seeemed maybe 10% occupied. Amazingly helpful Staff...