"Clean room, all amenities provided, lovely waterfront walk. Convenient, yummy restaurant (the one inside the hotel can do gluten free, but the Trex restaurant I. The lobby cannot). English speaking staff who are super nice."
"The staff was very friendly. The room was comfortable, and I loved the projector they had. The breakfast was very tasty and the view from the terrace on the 10th floor was nice.
I don't know when I’ll be back, but they’ll be my first choice when I do."
"Staff were excellent, cannot fault them! Our room was spacious, but a couple of issues like the bidet wasn't working on the first day but it was fixed the next day. The room was very hot and a lady staff helped us by opening the balcony to let the cool air in. Also she brought a fan which was a big help! We've stayed here before and we are familiar with the area around it. We stay here before or after our cruises lime this time we did HK to Yolohama and we walked to this hotel from the terminal, very handy@"
"Phenomenal service! I have stayed at many many fine hotels throughout Japan for decades. This was my first trip to Yokohama and the staff in this wonderful hotel just made it wonderful beyond my expectations"