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Reviews of HOTEL BAMBOO GARDEN Shin-Yokohama - Adults Only

3 out of 5
HOTEL BAMBOO GARDEN Shin-Yokohama - Adults Only
1-11-12 Shinyokohama Kohoku-ku, Yokohama, Kanagawa

Reviews

8.2

Very Good

Rating 10 - Excellent. 68 out of 163 reviews" "
Rating 8 - Good. 57 out of 163 reviews" "
Rating 6 - Okay. 20 out of 163 reviews" "
Rating 4 - Poor. 14 out of 163 reviews" "
Rating 2 - Terrible. 4 out of 163 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

selena, bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying here. Most places are pretty small but this was specious compared to typical Japanese hotels. Staff was nice and very helpful. Room was comfortable and clean. There’s complimentary drinks, check in is on the second floor! I would come again. I will say it’s not easy getting here even though it’s close to a train station by walking so take a taxi. There’s a couple convenience store nearby.
Stayed 1 night in Mar 2024

2/10 Terrible

MEGUMI, San Diego

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

anne

Stayed 2 nights in Oct 2023

10/10 Excellent

Edwin

Stayed 1 night in Apr 2023

4/10 Poor

Luiz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Be aware, this is not a regular hotel.
We booked this place in a hurry for a night after missing our train to our destination, as it was conveniently closed to the train station and did not notice it was for "Adults only". Bed linen was clean, but the TV was so dirty and stained with whatever it was that we second-guessed everything else, I could not even try the shower because I was too shocked. The room had no windows and the bathroom really needed a revamp, tiles were stained and everything looked very old. We heard through the night other guests enjoying themselves quite a few times and at midnight the cleaning lady banging doors and cleaning rooms on the same floor. We were both shocked by the cleaning standards in the room, the linen seemed to be the only ok part of the room. They had convenient toiletries and the receptionist seemed nice although poor English. So just be aware this is not a regular hotel, and depending on the needs it may suffice, but lessons learned, dig deeper even when desperate after a hotel, because the night was memorable, but not in a nice way.
Stayed 1 night in Apr 2023

10/10 Excellent

Martin

Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Affordable price
The price was very affordable. Suitable for those who are planning to stay in a budget hotel.
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The worst experience, Not shows photos on website
This is the worst experience in my trips. That hotel is ‘Love Hotel’ in Japan. The Live Hotel means that the couple stays a few hours secretly. There is no windows, no reception in the hotel officially, no allowed to see the each guest ‘s faces as rules of ‘Love Hotel’. Your web site says that ‘the extra bed is averrable’. Because we can’t sleep in same bed together. I have explained to the hotel’s employee, however, he says that ‘there only Queen sized beds in all rooms. We do not have any extra bed in this hotel. Can you confirm to Hotel.com’. I have slept on th floor. There was no choice for us, I couldn’t call to UK number from Japan. I payed £168.90 for per day to stay in that ‘Love Hotel’. I was very embarrassed to booked that ‘Love Hotel’ for my nephew.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The Expedia page said that there would be breakfast available if I payed a little money, but when I asked the reception at checkin, he told me that they do not do that service. For cleanliness, there were period stains on the mattress... I wasn't really expecting a lot because this is an adult-only love hotel, but it was worse than I expected. On the up side, the bathtub was big and comfortable, and the room was pretty big. There were also a lot of condiments so that was a plus.
Stayed 1 night in Jan 2019

10/10 Excellent

Radapak

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

10/10 Excellent

Milagros

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option in Yokohama

8/10 Good

??

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
安い
Stayed 1 night in Mar 2024

4/10 Poor

タクマサ

Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Ryota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Kenichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Takasuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

まこと

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

kenji

Stayed 1 night in Dec 2023

10/10 Excellent

TAKAHIRO

Stayed 1 night in Dec 2023

10/10 Excellent

YUUTO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
色々整ってて良かった
Stayed 1 night in Nov 2023

10/10 Excellent

Mitsuhiro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
普通にまた泊まりたいです
Stayed 2 nights in Nov 2023

4/10 Poor

Tomoaki

Stayed 1 night in Nov 2023

10/10 Excellent

TAKESHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
楽しく過ごせました。
Stayed 1 night in Oct 2023

6/10 Okay

Ikuko

ゆったりできました。
Stayed 1 night in Oct 2023

8/10 Good

MAEDA

Stayed 1 night in Sep 2023

10/10 Excellent

YOSHITOMO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安心して泊まれます♪
予定より、早く到着しましたが素早く案内してくださり安心して滞在させていただきました！ ありがとうございます😊
Stayed 1 night in Sep 2023

6/10 Okay

??

日産スタジアムのLIVEで出入り自由で良かったです。ごく普通に不便なく宿泊できました。
Stayed 1 night in Sep 2023

10/10 Excellent

けんじ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

kobayashi

Disliked: Cleanliness, property conditions & facilities
エレベーターが開け閉めが危険、乗ろうとしてるが接触わるく、ボタンがきかなく身体がはさまれた！ 部屋もラブホテルなら、自分で選ばせてほしかった！狭すぎた。
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
悪い
誰のかわからない物、ドアーにあるカビ、夜12時までの騒音、写真と違う部屋の広さ、接客だけよかった
Stayed 1 night in Aug 2023

6/10 Okay

Hidenori

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

TOMOMI

Stayed 1 night in Aug 2023

10/10 Excellent

Ryota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

KAREN

Stayed 1 night in Jul 2023

10/10 Excellent

MAHIRO

Stayed 1 night in Jul 2023

10/10 Excellent

だいき

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
丁寧なサービスと豊富なアメニティ
Stayed 1 night in Jun 2023

8/10 Good

kenji

Stayed 1 night in Jun 2023

4/10 Poor

Keita

Stayed 1 night in May 2023

8/10 Good

ようすけ

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

??

Stayed 1 night in May 2023

10/10 Excellent

??

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
狭かった、食器が汚れていた、 料理の値段は安くて良かった
Stayed 1 night in May 2023

2/10 Terrible

haruno

Traveled with partner
Disliked: Staff & service, amenities
食事を運んできてくれた男性スタッフについて。 食事を注文したが、受け取り方が分からずすぐ出られなかった。 その際聞こえたのは、舌打ちと、扉を爪でカツカツと叩く音。 「どうすればいいですか？」と扉越しで尋ねたところ、イラついた声で「じゃあ置いときますね」と言われ、ガシャン！と床に叩きつけるように置かれた。 あまりにも酷かった。 フロントへ電話した際も1回無視され、2回目で出たが自身の態度について反省していない様子。 二度と来ません。
Stayed 1 night in Apr 2023

10/10 Excellent

Yoshinori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
室内は綺麗でした。 バスタブが少し狭い。
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Disliked: Staff & service
大画面TV、良し！ジェットバス、良し！スタッフ、小窓からしか見えないので知らん！！
昔の新横浜と言えば新幹線か夜のホテルしかなかったところ。このホテルもその一角にあり、それ仕様である。個人的にはその手のホテルと知っての利用だし、アジアではよくあることなので全然何とも思わない。むしろ大画面TVや足を延ばしてバブル噴射しながら広めの浴槽にゆったりできるのが有り難い。 ただ地図をまともに見ないで言ったおかげでえらい迷子になって周辺をぐるぐるしてしまった。知ったかぶりしなければよかったと自分に反省。
Stayed 1 night in Apr 2023

6/10 Okay

ヒロキ

Stayed 1 night in Apr 2023

8/10 Good

Jean-Emmanuel

Stayed 1 night in Mar 2023

4/10 Poor

ゴクッメン

Stayed 2 nights in Mar 2023

8/10 Good

kenji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

ANUSHKA

Stayed 1 night in Feb 2023