2 outdoor pools

Reviews of Jambuluwuk Malioboro Hotel Yogyakarta

5 out of 5
Jambuluwuk Malioboro Hotel Yogyakarta
Jl. Gajah Mada No.67, Yogyakarta, Yogyakarta

Reviews

8.0

Very Good

Rating 10 - Excellent. 44 out of 149 reviews" "
Rating 8 - Good. 67 out of 149 reviews" "
Rating 6 - Okay. 26 out of 149 reviews" "
Rating 4 - Poor. 8 out of 149 reviews" "
Rating 2 - Terrible. 4 out of 149 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Muhammad Ali

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, well-maintained, tasty and various breakfast
Stayed 2 nights in Jan 2024

10/10 Excellent

Nur Isabella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay in this hotel overall
Stayed 4 nights in Dec 2023

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant, nice pool area, fast elevators, clean room, comfortable bed friendly staff
Stayed 4 nights in Sep 2023

8/10 Good

Warti

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

ANIRUT, CHATUCHAK

Stayed 2 nights in Feb 2023

10/10 Excellent

Jovan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has welcoming vibes. Staff (front desk, restaurant, room service) were polite and approachable. I accidentally left my key card and credit card on the restaurant table during breakfast. Kudos to the team at Jambuluwuk for being so attentive, I returned to the hotel at night after a day of activities to find my cards deposited at the front desk. Overall the hotel is great and I would recommend travellers to stay here! If I have to include something to be improved for the hotel, it would be their room features (e.g. furniture, television, table, wash area are slightly dated).
Stayed 5 nights in Nov 2022

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 star
This was a 5 star hotel, felt safe and well taken cared of, since my stay was when the Coronavirus outbreak the hotel took measures to ensure our safety by screening people at entrance and having sanitizer everywhere, I will for sure stay there on my next visit
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good except location too far
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The hotel staff were fantastic; everyone from the reception, bell boys and restaurant staff were great. However, the hotel is in need of a refurbishment/upgrade to be a 5 star hotel. All in all, I enjoyed my time there.
Stayed 5 nights in Jan 2019
Response from reservation agent on 2019/2/26
thank you so much sir/mam. we waiting for your next stay

8/10 Good

Andhika Annas

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2019
Response from sandityas on 2019/1/27
thank you for staying at our hotel, we waiting your next stay.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Apart from the location being a bit convenient nothing great about the hotel.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service
Decent service but old and not so clean room
The room is very spacious. However not very clean. And the rooms are a little too old. I booked 5 rooms, two of it has issues with the toilets and shower room. Yet, the service is good and bad. Good: One of the room has left item in room when check out. The hotel texted me immediately and allowed me to send our driver back to pick up from hotel and send it back to airport before we fly off. Bad: we had dinner in the hotel restaurant. The food were served very slowly. In fact, one of my friends steak was only served after 1.5hours. The other friend waited for an hour for her food. We had to stay in the restaurant for 2-2.5hr to wait for everyone’s food to be served and finished. And no sincere apology and service recovery done after feedback. Can be improved in this area
Stayed 4 nights in Dec 2018
Response from sandityas - reservasi on 2019/1/8
we do apologize for this inconvenience

10/10 Excellent

Azlina

thumbs up
good service, nice stay comfortable
Stayed 4 nights in Aug 2018

6/10 Okay

Masiyem

Liked: Staff & service
Stayed 1 night in Aug 2018

6/10 Okay

Lee

Pillow smell bad & carpet is dirty.

8/10 Good

Mike, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff but little forgetful
This hotel is probably as good as you can get in Yoga Center.The staff are very friendly, the huge and varied breakfast buffet is little expensive by Indonesian standards but after you have had it is very good. The location is good and they offer lots of good travel advice. The rooms are nice and clean with good internet and shower,but have no view or balcony but that’s probably the norm here.The only problem we had was with airport pick up. After days of travel and jet lag we arranged the hotel pick us up 4 weeks beforehand and confirmed day before. They forgot us so the waiting around airport not knowing this was long. Airport tourist info helped us by calling and they couldn’t find our Expedia booking. Took a chance and hired a cab to take us there . They found our paid booking but not a hint of remourse. But when travelling all’s well that end’s well, I guess.
Stayed 2 nights in Nov 2017

8/10 Good

Ria Sabrina Purnama Sari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay.. will be back again for sure!
Stayed 1 night in Oct 2017

8/10 Good

Maeve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not quite 5 star
If the hotel was 4 star I'd probably give it a higher rating but for 5 star I expected a little better. The room was big and comfortable and the bathroom was nice, however the shower wasn't great and there was no hair dryer. The room was cleaned every day and towels replaced which was great but the safe didn't work and they never sent anyone up to fix it after we'd asked. Breakfast is really nice and they've a large variety including a vegetarian/vegan section. The hotel is quite central and we were able to walk everywhere we wanted to go
Stayed 4 nights in Sep 2017

8/10 Good

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in yogyakart
Amazing place with top notch services. There's a convenience store nearby so you can buy snacks anytime you want.
Stayed 4 nights in Jul 2017
Dear Our Beoved Guest, Warmest Greetings from Jambuluwuk Malioboro Hotel, Thank you for coming and staying in Jambuluwuk MALIOBORO hotel, with pleasure and our sincere to serve you and we always keep our quality service with hospitality, make you relax, happy, safe and comfortable. We hope that you are enjoying your stay at Jambuluwuk Malioboro Hotel and we would welcome you anytime at our hotel. Best Regards Sandi Reservation

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with friendly staff
Nice hotel with friendly and helpful staff and great breakfast. Spacious room and well equipped, slightly dated.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
Very helpful staff. Great location. 15 minute walk to malibiro street.

8/10 Good

ling, samin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with nice location to go to anywhere inside Yogyakarta

10/10 Excellent

Eileen, Greensboro, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Yogyakarta
Reservations were easy. The hotel was excellent. Rooms were large, comfortable and very clean. Included breakfast buffet contained a large variety of both Asian and Western choices. The food was delicious and the staff was courteous and attentive. We arranged temple and sightseeing tours through the concierge. The price for an all day driver plus English speaking translator was very reasonable. At each temple site the translator arranged for an English speaking guide which was great for the larger sites. We also arranged for a Half day driver for local sightseeing (Sultain's palace and water castle) plus shopping. Our guide Heru went out of his way to find places where we could buy what we wanted at reasonable prices and his English was excellent.

6/10 Okay

Chan

Liked: Cleanliness, room comfort
Clean Hotel
All is ok but refrigerator not work

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Clean
Everything was great about this Hotel including great breakfast in the morning. Lots of verity. Except I can not find hair dryer in the room.

8/10 Good

Verified traveler

Liked: Staff & service

8/10 Good

Aldona, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yogyakarta 2 nights
Great location, nice pool (big bonus!), very friendly staff and a really nice breakfast. The towels need "an upgrase", looking rather grey so do the rugs in the room.

4/10 Poor

chibiliu, sg

Disliked: Cleanliness, property conditions & facilities, room comfort
The so call upgraded to superior is a downgrade
The superior room air con is warm. When u put ur blanket on, you'll sweat. The minibar is warm. The tv display is back to 90s. We requested to change room after 5mins of check in but were told all full. After the 3rd night, we manage to get a deluxe room and no prob with the air con, tv, and minibar. Too bad it was our last night. The 3 night spent in superior room was disaster.

4/10 Poor

Zaldy, Sydney

Liked: Staff & service
Disliked: Property conditions & facilities
Not a 5 star hotel
Hotel was rated 5 stars but when arrived it was more like a 3-4 stars. If we knew it was a 3-4 Star hotel we would have not have booked our stay. The hotel room is old and in need of a renovation the combination shower and bath is definitely not ideal for elderly guests, I had my parents stay in one of the rooms and making it difficult to access and they had to be cautious getting in out of the bath/shower. Carpet was old and stained, air conditioning could not be adjusted it was noisy and set at cold. Definitely not a 5 star hotel need to down ground to 4star.

10/10 Excellent

The mom and the, LA, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and walking distance to Malioboro
It's really nice hotel and services except we were not happy when we were told the extra guest fee that we paid was not for extra bed. There's misunderstanding between the hotel and Expedia website.

6/10 Okay

YEW SEE, Kuala Lumpur

Was expecting more since it's a 5 star hotel, but was a bit disappointed. The hotel looks a bit run down

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Shaiful Bahari, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old and Tradisional Hotel
Hotel needs serious refurbishment and upgrading especially the rooms

10/10 Excellent

Nordin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very courtesy and polite. verities of food( breakfast). Over all stay for 3 days, 4 night very satisfied.

10/10 Excellent

Jennifer, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just right....
Great location just a few minutes walk to Maliboro Street. Day tours can be arranged with the hotel staff. Beautiful pool and garden area to relax after a busy day. Provided 'take-away breakfast' for our early start on tours and to the airport.

8/10 Good

Mark, Portsmouth, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Borobudur and Prambanan
We had a lovely stay here. Welcome drink upon arrival, only one room was ready but didn't have to wait long. Restaurant is geared more towards locals so was a but difficult to find things for the 8 year old to eat. We had an early departure and they made to go boxes for us but they "boiled" eggs hadn't been boiled, they were completely raw. All in all goid location, and the staff were very nice.

6/10 Okay

r berry, australia

Liked: Cleanliness, room comfort
suite was nice but
food was very poor.staff were great .room was nice.a longway from anything

8/10 Good

Meli, jakarta

Liked: Property conditions & facilities
Not bad..recomended
Ok for room and others, except for housekeeping was not clean the floor under the table for 2 days. And not fill again the tissue box.

10/10 Excellent

J, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Hard to find any fault with this superb hotel. The staff excel at friendliness and service. It has charm.

8/10 Good

hasti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

RIEZKY CANDRA

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

The Amrans, Kuala Lumpur and Brussels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A new hotel with a swimming pool and live music.
The two rooms we had were bright and well furnished, although in one room someone had left a coffee stain on the carpet which was not removed. The fridge was not stocked but we had complimentary bottled water and makings of coffee and tea in the rooms. The breakfast was extensive from Japanese to exotic Indonesian rice dishes and desserts.We would vote the dinner menu as the better one compared to upmarket restaurants ones we tried. The band at the Batik Bar was lively, jazzy and with a singer to match. The staff was pleasing and efficient and the laundry service was prompt. A delightful hotel to rest.

6/10 Okay

rully, jakarta

Liked: Property conditions & facilities
nice hotel close to jln malioboro
actually this hotel is nice for family because it has nice swimming pool, but I got wrong booking, the hotel staff I only pay for room, not for breakfast, and I dont have this information from expedia before, so I felt inconvinience, because I think pay more than 600 ribu, for room only is quite expensive rate for this hotel.

8/10 Good

yes, vie

Liked: Cleanliness, staff & service, room comfort
Not really non smoking area hotel.
Overall every parts and the service of this hotel is good. But in the some areas like garden, in frint of the lift and around the swimming pool is the smoking area.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with friendly staff.
Good rooms with friendly staff for a reasonable price. Don't bother with the spa tho. It's no good. They have their own tour packages for Borobudur-Merapi-Perambanan but keep in mind they would charge you more if it exceeds 8 hours

10/10 Excellent

Winnie, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay/Garden room
Great! We were given the garden room at 3rd floor, will definitely go back to stay there again:)