Good service.
English communication.
Staffs are helpful and active to take photo for us.
Food very good.
Good and big place.
Highly recommend choice this hotel.
Free shuttle bus at Yudanaka station.
May
於 2020 年 1 月住了 1 晚
10/10
Walking distance to the snow monkey park, the staff is super nice and asking for the food and transportation before check in. Food is very good!
Stayed 2 nights and had an AMAZING experience. Dinner was a fantastic experience. We enjoyed embracing the Japanese culture while wearing the Yukata throughout! Onsens were a great time. Highly recommended!!!
Robert
於 2025 年 1 月住了 2 晚
10/10
Food was amazing! Everyone was really accommodating and friendly. The location is right next to the snow monkey park. Would recommend this hotel to any friends visiting Nagano.
Julia
於 2024 年 11 月住了 2 晚
10/10
真實旅客
於 2024 年 11 月住了 1 晚
10/10
Gary
於 2024 年 11 月住了 2 晚
10/10
Satoshi
於 2024 年 8 月住了 2 晚
10/10
Vivian
於 2024 年 6 月住了 1 晚
10/10
We had an amazing and relaxing 2 night stay here. Our room had a beautiful view of the mountains. The staff were very kind and helpful, and the Kaiseki meals and breakfasts were great (and huge). The public and private onsens were really nice, and not crowded at all possibly because we visited during the summer. Great location to visit the snow monkey park!
Menaka
於 2024 年 7 月住了 2 晚
10/10
マコト
於 2024 年 7 月住了 1 晚
10/10
Was a most wonderful and relaxing experience. Only the fact that the indoor pool is closed for the whole month of June was disappointing.
Ian
於 2024 年 6 月住了 1 晚
10/10
Staff was incredibly helpful and friendly. Beautiful gardens on property and very convenient to Snow Monkey Park. Meals were delicious and such a great experience!
Paul
於 2024 年 5 月住了 1 晚
10/10
Staff was very friendly and accommodating to English speaking travelers. The private onsen was great too.
Kenzo
於 2024 年 4 月住了 1 晚
10/10
Thank you very much for the hospitality.
Everything was very nice.
If I have to rank from 1 - 10; I would give almost in every parameter 10
Food, will give 9
Still a very high ranking, so would be more then happy to come back.
Shopping of souvenirs, a bit limited, but it is o.k
Thank you again for the excellent hospitality.
Shlomi Shlomo
於 2024 年 3 月住了 1 晚
10/10
This was an incredible place to stay! Authentic Japanese traditions shared with us and the entire place was beautiful! You can walk to the entrance to the Snow Monkeys from here! They make up your bed while you are out. The beds are twin futons on the floor so be prepared, but it was fun! A little stiff when we woke up. Wish we had stayed another night to enjoy the warm bath!
Shannon
於 2024 年 3 月住了 1 晚
8/10
Having the ability to hire crampons and walking sticks was very useful for walking to the snow monkeys
Verity
於 2024 年 3 月住了 2 晚
10/10
Nancy
於 2024 年 2 月住了 1 晚
10/10
This accommodation is outstanding. The dinners and breakfasts were wonderful and the service was amazing, as was the onsen.
Simonne
於 2024 年 3 月住了 1 晚
10/10
Amazing place and staff ! Highly recommend this place.
Tousif
於 2024 年 2 月住了 1 晚
10/10
Nicola
於 2024 年 2 月住了 3 晚
10/10
Hong
於 2024 年 2 月住了 2 晚
10/10
An amazing ryokan next to the monkey park. Loved the Japanese room, the lobby and the onsen, esp the outdoor onsen.