「We booked via Hotels.com and even got a receipt confirming the payment but when we got there, the reservation was not there. They gave me the room but had to pay again then chase the refund from hotels.com. Staff were adamant they are not listed on Hotels.com. Staff seemed pretty clueless and unwilling to help resolve the situation」
「I requested an Airport Pick Up however, the travel company they work with is rubbish. The driver came 40 minutes late. Secondly, he came with pick up truck to pick up from airport as an insult.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
