Find Resorts & Hotels with Spas in Wrotham

"Great! "

"Staff was great, and I was surprised by a nice upgrade due to my rewards status"

"Good"

"Very nice hotel - super expensive though! Not hugely helpful with wheelchair support when needed from the o2."

"The hotel itself was lovely, nice decor clean rooms , they are a little small but it’s just a base at the end of the day. The bed was very comfy and location great. The breakfast was anlso very nice and great value. Only downfall was the air con didn’t work and had an awful nights sleep as we were so hot. The staff were very helpful and changed our room , however we did have the same issue and again aircon was not working. We didn’t mention anything again ax would have had to pick all our stuff up again for one last night. "

"This hotel is very busy and I had booked two rooms for my son’s wedding on Good Friday. I had contacted the hotel before my stay to ensure that we had twin rooms - I had previously booked them and thought I had paid in advance, but they said I hadn’t and advised that if rebooked through the method I wished to use, that although it would say King Size they would immediately change them to the twins I had booked - they suggested I not cancel the twins until I had booked the king size rooms just in case they sold out. I spoke directly with the Hotel after booking and was assigned the twin rooms instead of king size. So imagine our shock, disappointment and dismay when the beds were Ming Size and not Twin Beds! This was not acceptable and such a bad thing especially because I was called a few days later by Delta saying that the booking was cancelled and I said Yes, because I had rebooked and had spoken with the Hotel directly! So did this guy do something to my arrangements? I don’t know but at £150 plus £27 for breakfast x2 rooms for 1 night - the least I would expect is getting the correct bed configuration!"