I liked the check-in process (they just put your key in the room) so there are no long lines waiting to get into your room. We stayed in March, which was the off-season, so there weren't very many people and it was quiet. We were on the first floor so we were able to park right outside our room which made it much easier to load and unload the car and get in the car to explore the Dells. There was a sheet of paper in our room which listed a couple rules for the property and also the checkout process. What wasn't clear was where to put the recyclables because I didn't see a recyclable dumpster, and also what to do with our key. So we ended up leaving the recyclables and the key in the room and just left the door unlocked. It would be nice if they could clear that up on the sheet of paper. The room itself was updated and it looked nice and was very cozy. There was a stove, microwave, toaster, coffee maker and coffee, refrigerator, and freezer. The beds were comfortable, except for the pillows, which were a little flat. But we had an enjoyable stay and it was nice to support a local small business rather than the corporate chains.
