Stained carpets, stained towels, and filthy mattresses. Mold in the bathroom, no drain stops and the toilet would take 4 flushes to clear. The cleaning crew missed a beer bottle under one bed and after another cleaning the bottle was left again so clearly they are not doing a good job. They own a few hotels on this street. The front counter staff leave to manage the other hotels. We had 2 rooms, and we were met with a sign at 3 pm check-in saying the staff stepped out and will return. A phone number was on this sign, and when I called, no answer. We waited 30 minutes for someone to show up. Then our pre-paid reservation was not completed on their end, so we waited again for them to input the info into their system and check us in. Then, since we were not reserved, only one room was available. The other room had to be cleaned, which took 2 hours. Pictures are available.