The floor was filthy, had to ask them to mop it. Only mopped the floor and left towels 1 day of our 3 night 4 day stay. Thats all they did because I noticed a dead bug under the tv stand that was still there after the 1 day a cleaner mopped the floor. It was still there the day we left too !! No rug or mat to wipe your feet. The outside walkway was very dirty, needs to be washed. The room really needs an update, old furniture. It was suppose to be a handicap room but no mat in tub...my husband almost slipped, the tub was so slippery, only had wore plastic strips. The pool area was dirty and the pool was cloudy., and this was in the morning.No pool towels and had to request towels for the room. Will not stay again.