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"The property was very comfortable and the staff were sweet but it wasn’t really like a five star hotel. At the restaurant plates were whisked away before you barely finished eating and in the spa the tile heated chairs didn’t work and when I told the spa person she said “I’ll check!” and she never returned. I went to find her and she’d gone for the day. Lots of little things like that you’d never find at another 5 star hotel."

"The room was narrow and not very easy to access, which made the stay less comfortable than expected. Moving around with luggage felt quite inconvenient due to the limited space. Breakfast was also a disappointment. The selection was quite basic and the quality didn’t really meet expectations, although it was still acceptable for a short stay."

"Nice room. The bed was very comfortable to sleep in. The room seemed pretty quiet. The shower was easy to work and it wasn't slippery. The room had a safe also. Location was great."

"Great location to local shops and pubs in Galway. Would stay there again and will recommend to others visiting Galway."

"Right in the Latin Quarter. Very noisy at night and in the morning we listened to the conversation of the couple right next to our room. Note there is no elevator and we were up 3 staircases. Reception did offer to help us with our suitcases. No parking on site but was close by. Parking lot was super tight to get in and park but you get a discount so only 12 euros for 24 hours. Hard to pull suitcases across cobblestone. Tiny room but clean and well organized."

"Excellent breakfast menu! I also enjoyed visiting the gym facilities. The room was small but had what we needed. The bathroom does not have a fan and only a 1/2 shower wall causing the entire bath floor to get wet."

"Staff was incredibly helpful. The room was great. The bus service to downtown Cork worked well."

"This was a last minute booking so not much available in Galway. Hotel was average at best for the cost. Room decor needs an upgrade. Please note, rooms aren’t air conditioned and ours was really warm considering Galway temps didn’t get above 15 C. "

"The decor was modern and quirky . The staff were helpful and friendly The roof top restaurant was nice inside but not much to view. However the food was brilliant and the staff were really good Rooms functional and clean. Good powerful shower with plenty of hot water. The hotel was 5-10 minutes easy walk to centre"