Wightwick 莊園 (BHX) 附近飯店 | 熱門住宿限時優惠 NT$1,734 起

「The customer service was not good, the communication was hard and the staff was not welcomming」

「Very tired and In need of refurbishment , blocked sink, no door handle on the bathroom door, no remote for the TV, cigarette stub left on the carpet, carpet had stains, only 2 pillows provided and were flat, window closed and still allowed breeze to come in. A very unpleasant stay, we left in the evening to stay at another hotel」

「👍」

「During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic.」

「Nobody told me there's activity beside Hotel. All road block and we can't access to hotel after dinner. The road resume almost at 10pm and we spend 2 hours wait outside. Its troublesome to my family. I must complaint to IHS office for the negligence of Hotel staff.」

「It was amezing」

「1. Close to uni 2. 」

「Fialed to arrive due to other cicumstances」