8/10 Good
Joanna
Traveled with family and small children, Traveled with partner
2024/3/26
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS
Check in was smooth and easy, the morning continental breakfast was not crowded as it usually is at most hotels. The hotel was rather quiet even though there was small groups of families and professionals staying there. The gym had enough equipment to get in a good full body workout.
CONS
The pool is ONLY open on weekends which is not advertised online.
The breaktfast was lack luster with the AGM complaining that she was doing things that were not part of here job.
We called ahead to name that we would be checking in closer to 6pm and even upon arrival at 545 our room was not ready (a double queen), we were offered an accessible room which had more space but was right outside the elevator (which we did NOT want) and resulted in a very noisy night with all the traffic of a young group of people.
Check in was smooth however the young lady who was checking us in was distracted by her personal cell phone and criticizing a family group who appeared to be of hispanic decent by saying to her AA coworker "I don't know why we Spanish people have to be so loud all the time especially when we are right next to one another". I found this extremely unprofessional and offensive as there were other guests checking in at the same time and there was no way of her knowing the ethnicity of us or them.
Joanna
Stayed 1 night in Mar 2024