Find Adventure Hotels in White Lake, MI

"Positives : Room was clean. Given a drink voucher and two waters. Negatives : Money was deducted from my deposit, for unknown reasons. Staff could benefit from some professionalism. There was an extended wait while checking in holding our luggage. However there was a female staff member just standing at the desk stating at the customers that waited, I later learned she was apart of hospitality. In addition, when a concern was voiced, staff responded as if it wasn’t at the top of their priority list. “Oh I have to grab this luggage cart right now, it’s hard to monitor those kind of things”. Pool was PACKED, staff was as aware so obviously room capacities weren't being monitored. Lastly, the power went out for 5 hours. I do understand that Things happen, however the lack of Preventive measures like a back up generator or something given for the inconvenience could’ve went a long way. Due to this I’ll never book the Embassy Chain ever again, especially this location! As a Hilton rewards member, I expected much better, highly disappointed. "

"Great "

"Just think the hotel needs a remodel. The room was a nice size the furniture just looks dated. "

"Didn't get a chance to check in because staff was trying 2 charge me 150.00 dollar room deposit I didn't have enough cash on my card and my room was paid for on hotel's.com and I didn't get refunded 👎"

"Very nice boutique hotel"

"The room was dirty. Dust, hair, crumbs along the walls. Sheets had holes in them. Smelled like an ashtray. Surfaces were smudged with film. I’ve never experienced a hotel like this before. The front reception person was great."

"Morning breakfast is a must every time we stay here. The only thing I would recommend would be to bring back the made-to-order omelets. "