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"Room was not cleaned properly pair of underware laying in the ground just outside the spa railing coffee table was dirty from last guests and the coffee maker was disgusting. No privacy as the other unit to the left sticks out and people basically look right into your room. I will never stay here again"

"Property wasn’t well maintained, old stained carpet, stained sofa and ottoman, non functional tv. "

"This was probably the worst stay I have ever experienced. I reserved this vacation home well in advance as my family had been looking forward to attending an event at the casino for a few days. Unfortunately my father passed away & I needed to travel to Ohio to attend my fathers services. I needed all the funds I could gather to buy the tickets for my children & I to get attend my fathers services. I notified Keystone Vacation rentals immediately of the events that had transpired & that we were...

"On the Hotel.com website we had booked a two room condo with an ocean view. When we arrived we found that we had a lovely two bedroom standalone house but no ocean view. This was a major disappointment because that is why we booked in the first place. We had a great discussion with the local Seaside Homes manager and we discovered that there was a mistake on the Hotels.com site. The manager was fantastic however and put us in the Condo that we thought that we had booked originally, which was...