Find Family Hotels in West Dennis, MA

"The Room had a lot of issues. The hot tub faucet wasn’t sealed in the tub. The ceiling leaked water above the tub and you could hear the people above you walk like having upstairs neighbors and they told me I’d get my 150$ deposit back in five days it’s been ten. I wouldn’t stay here again as a first choice."

"Great time"

"Property is in a great location but staff was less than expected. When I told them the dispenser for body wash was empty, they wrote in my account (and my receipt) that I complained. I just told them about it because I had previously said we didn’t need room maintenance during our stay so they weren’t coming. Expedia tells you that it’s “all in pricing “ and what you have to pay at the hotel. When I got to the hotel they charged my card more than what Expedia said they would because there was a charge for parking. When I asked what the whole charge was for, they said for breakfast. Breakfast basics consisted of coffee and a granola bar or stuff you get in a vending machine, nothing hot. The next day they charged my card an additional $115 dollars without even a conversation. When I asked about that they said it was for my dog, even though when I searched on Expedia it was for properties that accepted pets so it should have been included with the total dollar amount on the website. I wouldn’t have booked the reservation had I known it was not already added. I also missed an indoor pool and workout room. The pool was outside and not opened yet. Although the property itself was clean and maintained I probably will not book here again "

"Fantastic shower, furnishings and great breakfast."

"Very nice pool. Okay breakfast. "

"The hotel was clean but needs a little updating . Staff was wonderful . "

"Loved everything about it. Beautiful location, cozy room with elegant bathroom, polite and lovely staff, excellent food! Server Bevin was the best!!"

"Stay was ok- room was clean. The rooms do NOT have microwaves. We pick here because of the indoor pool and hot tub- however they close them as it it off season. "

"The room was very comfortable. The bathroom was clean and the shower was really nice. The beds were so comfortable, too."