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"Daniel booked me in efficiently and in a friendly manner. Room was clean. Bathroom floor was collapsing in front of the sink (room 9).TV, Kettle all worked fine thanks. I was very disappointed with the £5 parking charge which was unexpected."

"Love coming to the Grand hotel it’s so welcoming & love the cosy atmosphere at reception & the bar area "

"A nice modern hotel in the centre of Bath. Close to the train station and to many shops and restaurants. A short walk to the Abbey, the pump room and the Baths. We were very impressed by the barman, Thomas, who was friendly and efficient and made us feel very welcome. We stayed for just over two weeks and could recommend this hotel."

"Bed was very uncomfortable, springs could be felt "

"Great location, beautiful hotel "

"Fab location, clean well kept contemporary hotel with a good friendly atmosphere and attentive staff. Good fresh variety of breakfast and well spaced tables in the reataurant! We have already booked our next stay for next month. "

"Bed settee, very uncomfortable, especially for such a new hotel, had to book as no twin rooms left, most uncomfortable night, had to sleep on pillows !!"

"Clean room, comfy bed"

"The spa was nice but good do with some tidying/refurbishment"