Find Family Hotels in West Chester, OH

"The staff was very nice, the room was spacious, and accommodating for the amount of people, none of the phones worked in the room and there were 3. Weren’t many pool towels, and there was hair in the pool all 3 days we were there. The bar area didn’t open until 5 all weekend. "

"Older hotels and a little noisy right by a very high traffic area but was fine for one night staff were very nice "

"The Hotel was beautiful. Staff accommodating and friendly. The room was amazing. "

"The halls were stark white, no art or anything. The lobby smelled like a sewer for the entire time we were there. Our phone did not work and could not call the valet."

"Staff is wonderful which compensates for the lack of amenities! You have to park in a garage and haul your luggage to your room, down ramps and stairs! There was no hot water for showers, luke warm water only. The air conditioner did not go below 70 in the room. "

"The property was well kept. Staff was friendly "

"This room was very clean, everything worked. We didn't use the exercise room or the indoor pool, however, the pool looked very clean and well kept. I only had 2 disappointments, first, a $50 deposit is required for each room in addition to the room cost, refunded after the stay, the 2nd was that when you pay for the room on a travel site, like Expedia, instead og the Holiday Inn site, breakfast is not included in the price, you pay separately for each person. Otherwise, perfect stay, front desk gentleman was great."

"Clean room, lobby bar and fitness room excellent. The breakfast was just okay- no apple juice, pancakes, or waffles. There are very little gluten free options. Staff was attentive and friendly. The thermostat in room didnt work and one day the whole building was so hot couldnt breathe. My digital key worked for everything but the elevator. "

"We had such a great time at GWL! The staff was incredibly friendly, enthusiastic and helpful. The room was spacious and so fun for the kids in their kid camp bunk beds. There was no shortage of activities to partake in. We had such a blast! "