Find hotels in Waverly, Lansing

"Room was clean and staff was friendly.. booked two queen beds but they had overbooked and we ended up with one king bed. Luckily the room had a pull out couch. Staff brought us extra bedding and pillows which was nice"

"Yes, all was clean and professional staff."

"The rooms were fairly clean, they could use attention to detail as there were areas that could have been better. The halls smelt bad like moldy cheese and at times weed. Staff the lady that checked us in was nice but we did have some rude staff members at least would assume they were staff as no one had a uniform. Pool was nice. It was very loud at times as the rooms are not well insulated. "

"The pool wasnt up and running which was TERRIBLE because that one the only request by our large group of 12 people! "

"Clean room Swimming was fun"

"I checked into my room, noticed immediately that the covers were dirty had stains on them. The curtains to the room were broken half down stains on them. The bathroom was very filthy. Had to go in wipe down the toilet and the sink stains all over the sitting area chairs, and I also took pictures. It was a very unpleasant day was very unsatisfied, and the staff was not accommodating to the situation."

"This hotel is close to family. The rooms are very spacious. We love popping over to Horrocks which is within walking distance. "

"The place was horrible and very dirty. Divide from the beginning all the way to the room."

"We just returned from staying at this hotel and we loved it. The hotel is very modern and chic and very clean. The hotel was very crowded but oddly enough, we never heard a peep when in our room. I will say there was only one desk clerk and we had to wait about 10 minutes just to check in. There seemed to be a large group with a kid's basketball team that were all checking in around the same time. It would have helped to have had another clerk though. All in all, I would highly recommend this Hyatt. Be prepared to pay $14 to park in their lot though. There were spots right outside the door in their lot but we were told there was no overnight parking there even though we recognized some of the same vehicles wjen we checked out from thr night before parked there. That is my only complaint. "