Castles in Washington County

"The room was clean. The breakfast was good."

"Breakfast was great. Location of the hotel is perfect. "

"The room was clean and staff was friendly. "

"Clean room. Virtually no breakfast unless if you like carbs and room temp milk. Floor boards sound like they might give in throughout entire hallway. Shower has the 5000 modes attachments. Staff is good at check in and check out otherwise didn’t need much from them. Parking lot easy to find. No clock in the room. Many chairs. No conditioner in bathroom it’s a 2 in 1. "

"Our room was so incredibly hot and sticky. We could barely sleep at night but our kids were already asleep and we didn’t want to risk moving rooms so we dealt with it. The thermostat was set at 65 and wouldn’t move down. It definitely was not 65 in the room. It was very uncomfortable and for the price we paid, we thought our stay would have been better. The gentlemen who greeted us at the door was great, other staff was okay. "

"Great staff, charming rooms, and great location!"

"Very nice location, really cool Speak Easy on site"

"The front desk staff person (if u have any questions, just call for “Cat…as in meow!) was very lively & friendly. We appreciated the cleanliness of our room however, once again (the hotel we stayed in downtown the night before at the Doubletree had the same issue, though even worse) the shower drain was not draining so we found ourselves standing in 2.5 “ of water. Not sure what’s going on w/ the drains here in Omaha lately, but it really was not pleasant and as a female really hoping to wash my hair, there was no way it was going to be possible w/out flooding the bathroom. Also, if u like to go out and enjoy the downtown & then just bring something back to room to heat and eat later, you’re S.O. L. as there is no microwave in the room. Luckily, my wood fired pizza was tasty, even cold. Finally, no big deal in the fact that the cover to the card reader on our room door fell right off as we tried to gain access to our room upon check in, but the fact that our hotel key would not open the gate to the parking garage upon leaving the ramp was extremely inconvenient as we had to call & wait for a hotel staff person to let us out. When ur paying $25extra to park, u would think that this would be the last thing you’d have to deal with. And unfortunately, we weren’t the only guests that had to deal with this either. We’ve stayed here before, but as time has gone by, it’s lost a little luster. Very central to downtown but it’s the little things that matter when choosing where 2 stay."

"Valet parking only not happy about that "