4/10 不太好
Yuk Chiu
家庭旅遊
2025 年 11 月 18 日
不喜歡：員工素質和設施服務
Very bad customer service. I understood that I booked a very cheap room and I didn’t expect it would be a good room. I accepted poor bed with small bed sheet. However, I didn’t accept no kettle and a broken microwave. When I switched on the microwave, it could see fire inside the microwave, and it was about to explode. The customer service insisted it worked perfectly before I checked in. The cleaner came on the second day and certified it was broken, the hotel promised to replace the microwave on the third day, but no replacement till I checked out on the fourth day.
Yuk Chiu
於 2025 年 11 月住了 3 晚