The property is nice, and the room is spacious. A lil pricier for Vietnam, but you are getting what you pay for. I would've given this hotel 5 stars because up until a point, I was enjoying the staff and the amenities. I extended my stay a few days, and that's when I was disappointed by racism/ colorism. THIS REVIEW HAS BEEN REJECTED TWICE BECAUSE THEY DON’T WANT ME TO SAY WHAT IT ACTUALLY IS. The front desk person asked that I not use the towels to wash my face because they had brown spots on them. I'm a AA woman, and I wear makeup. I wash the brown makeup off my face, and I shouldn't have to apologize for that nor be charged fees. Makeup comes out of towels just fine. I felt targeted and embarrassed that something like that would even be said to me. If you are a AA woman, I suggest you don't stay here where you will be criticized for doing what everyone else does, which is wash your face. Very disappointing insulting and very hurtful.
