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The pool was very unique and pretty. Unfortunately we didn't have a long enough stay to use it. If we ever spend time near Vienna, we'd definitely go back there. It is easy to get to from the highway and the train station was a short walk from the hotel and it went straight to downtown Vienna.

the room was clean it was easy to check in and check out. the shopping mall is really close and also there is a station for easy access in vienna. this hotel was a perfect choice

Quite pleased with our stay here. Room was clean and well appointed with a really eclectic and luxurious look. Beds were a bit stiff for us and we had to ask for more pillows which they happily provided. Breakfast was wonderful. Didn’t get to try the other two restaurants/bars. Would def stay again. It’s near westbanhoff which made it very convenient

It’s better location,friendly and clean

Wonderful hotel, great breakfast, ideal location, friendly staff.

The hotel is on a great location close to the train station and plenty of restaurants within walking distance. The rooms are very modern and well equipped. We really enjoyed our stay.

Room with a view of the Schunbrunn gardens and palace was worth the short metro ride to the city. The metro is across the street making it easy to get into the beautiful city of Vienna. Opera stop puts you right in the heart of Vienna. Add breakfast to your stay - it is simply the best we experienced in the 7 cities in Europe we visited , including the UK. Give at least some of your time to wandering around the Schunbrunn gardens literally across the street. Summer visitors be aware that...

Wonderful staff and breakfast. Room was comfortable and had all the necessary amenities! Easy to get there with the metro...you literally come up out of the subway and arrive at the hotel. Very cool views of St Stephens church and the delightful Christmas market!

Very pleased with the selection. Rooms are beautifully decorated with the feel of old Vienna.

Loved staying here! The location was good for us -- we enjoy walking, and were able to walk nearly everywhere we wanted to go. There are restaurants close by. The complimentary spa was AMAZING!!!! We reserved the spa for 10:00 in the evening -- perfect end to a day full of walking. It was about a 10 minute walk from the subway station to the hotel. The staff was very, very accommodating. The breakfast was very impressive and very good. Absolutely would recommend this hotel. The room...

The room is lovely and comfortable and the locaiton is great!

When we arrived in Vienna, many streets were closed for a parade and the taxi could not get closer than 1 km from the hotel. I am mobility impaired and the hotel sent someone with a wheelchair to take me to the hotel and then he returned to take my companion with 2 suitcases to the hotel. Service in excess! The breakfast buffet was fabulous and the staff was the best! Next time in Vienna I will definitely return.

Our stay was absolutely exceptional. The hotel was spotlessly clean, beautifully maintained, and every detail showed their dedication to creating a comfortable and welcoming environment for their guests. What stood out the most was their outstanding customer service. During our stay, our son fell ill with a high fever, and we were desperate to extend our checkout time so he could rest a little longer before our flight. Despite being fully booked due to the holiday season, the staff went above...

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The hotel is very good , the room is clean , good location

The hotel was fantastic, breakfast was amazing and it was in a quieter part of town close to public transit.

Great hotel, location, staff, breakfast and the room. Huge room. Very clean. Modern. Best breakfast buffet I had in a long time...

Not much of a boutique hotel person but definitely was very pleased with this hotel. Largest bed I have seen or slept on in Europe , pillows soft and comfortable. Room and bathroom larger than most places and well design. Close to all main attractions. Definitely would recommend to stay here .

Old apartment building concerted to a boutique hotel. It was done very well with stylish comfortable rooms and nice amenities. If you are looking for a conventional hotel this is not it. If you want a room that is comfortable and stylish with fine amenities coupled with great service, I would highly recommend the Altstadt.