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San Gregorio Hotel & Spa

4.0 star property
Mountain retreat offers travelers a peaceful escape with rejuvenating spa treatments and fusion cuisine served outdoors under clear skies

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San Gregorio Hotel & Spa offers a peaceful mountain getaway with hot stone massages. Relax at indoor/outdoor pools, dine outside at the San Gregorio restaurant, and enjoy in-room WiFi. The staff consistently receives positive reviews for their service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
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View all photos for Bungalow, 2 Queen Beds

Bungalow, 2 Queen Beds | View from room

Bungalow, 2 Queen Beds

Highlights

Balcony
Individually furnished
Individually decorated
Fireplace
HDTV
Pillowtop bed
Premium bedding
Down duvet
  • 721 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
KM 30 Carretera a Santa Elena Barillas, Villa Canales, Guatemala

What's nearby

  • Oakland Mall - 41 min drive - 29.2 km
  • Mundo Petapa - 41 min drive - 28.5 km
  • Paseo Cayala - 42 min drive - 27.9 km
  • U.S. Embassy in Guatemala - 43 min drive - 31.3 km
  • La Aurora Zoo - 43 min drive - 31.3 km

Getting around

  • La Aurora Intl. Airport (GUA) - 50 min drive

Restaurants

  • ‪Manolo García - ‬13 min drive
  • ‪Le Café - ‬8 min drive
  • ‪McDonald's - ‬12 min drive
  • ‪McDonald's - ‬13 min drive
  • ‪El Rincón de la Finca - ‬4 min drive

About this property

San Gregorio Hotel & Spa

Upscale hotel in the mountains
A terrace, a garden, and a hair salon are just a few of the amenities provided at San Gregorio Hotel & Spa. Treat yourself to a sports massage, a manicure/pedicure, or hydrotherapy at San Gregorio Spa, the onsite spa. The on-site Fusion cuisine restaurant, San Gregorio, offers breakfast, brunch, lunch, dinner, and al fresco dining. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Tour/ticket assistance, wedding services, and a reception hall
Room features
All guestrooms are individually furnished, and offer comforts such as fireplaces and premium bedding, in addition to perks like first-run movies and free WiFi.
Other conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 19-inch HDTVs with premium channels and first-run movies
  • Balconies, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 20 mi
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: GTQ 58 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • San Gregorio

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchairs on site

More

  • 1 building
  • 1 floor
  • Built in 2008
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 19-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Fireplace
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GTQ 300.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GTQ 58.00 per person
  • Airport shuttle fee: GTQ 350.00 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GTQ 300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

San Gregorio Guatemala City
San Gregorio Hotel Villa Canales
San Gregorio Hotel Guatemala City
San Gregorio Hotel And Spa Guatemala/Guatemala City
San Gregorio Villa Canales
San Gregorio Hotel Spa
San Gregorio Hotel Spa
San Gregorio Hotel & Spa Hotel
San Gregorio Hotel & Spa Villa Canales
San Gregorio Hotel & Spa Hotel Villa Canales

Frequently asked questions

Does San Gregorio Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

Is San Gregorio Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at San Gregorio Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at San Gregorio Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does San Gregorio Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GTQ 350.00 per person applies.

Where is San Gregorio Hotel & Spa located?

Situated in the mountains, this spa hotel is 9.6 mi (15.5 km) from Teleferico de Amatitlan and 10.8 mi (17.3 km) from Teleférico. Centro Comercial Pradera and Volcan de Pacaya are also within 16 mi (25 km).

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Reviews

San Gregorio Hotel & Spa Reviews

8.6

Excellent

9.2

Cleanliness

9.2

Location

8.8

Staff & service

9.2

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 25 out of 50 reviews
Rating 8 - Good. 16 out of 50 reviews
Rating 6 - Okay. 6 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 2 out of 50 reviews

Reviews

8/10 Good

lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not complete included. They charged me extra for breakfast
Stayed 2 nights in Oct 2022

8/10 Good

JESSICA

Liked: Staff & service, property conditions & facilities

Deben mejorar el servicio para huéspedes

Es un hotel muy bonito, solo en la habitación había mucho olor a humedad por el baño y para hacer uso del sauna hay que hacer reservación y se puede usar solo una vez al día, aunque este vacío el hotel y pienso que si no hay más personas en el hotel ya sea si solo pagan el Day pass u hospedados deberían de dejar que uno lo pueda utilizar más tiempo, pero no lo permiten. También llegan muchas personas que pagan Day pass y consumen mucho alcohol y se pone incomodo el ambiente para uno que esta hospedado allí, por último, el restaurante lo cierran a las 9 pm y la ultima hora para llegar a cenar es a las 8:30 porque si no ya no atienden. Creo que deben de pensar más en los huéspedes en que al estar en el hotel no hay mayor cosa que hacer y luego de las 8:30 pm no hay comida y además ponen en la habitación una bolsita de café y si se usa cobran Q. 30 quetzales diarios por consumir el café en la habitación. El hotel es bonito, pero considero que es para hospedarse solo por una noche.
Stayed 2 nights in Mar 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The massage was amazing, but you can only use the amanities for 2.5 hrs even if you have a room for some nights, also the pool was really cold, so no one really used it.
Stayed 1 night in May 2022

10/10 Excellent

Vivian Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente descanso

Un excelente servicio y una atención de primera, 100% recomendado
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These Hotel was beyond my expectations, excellent, with a complete full SPA jacuzzi, swimming pool, and sauna very professional personal and very polite the hotel is in top of beautiful View of a lake and a city . For me has 5 stars razonable price .
Stayed 2 nights in Aug 2021

8/10 Good

Isabel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Puede mejorar

El servicio al cliente debe mejorar ya que el personal no es servicial ni dan la información apropiada para disfrutar las instalaciones no indicando q hay q hacer reservaciones para el restaurante y para la piscina desde el momento en el que se hace el check-in por motivos de COVID
Stayed 1 night in May 2021

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Excelente lugar, buena vista, buena comida y buena atención. Hay muy buenos protocolos derivados de la pandemia, que hacen que uno se sienta tranquilo y seguro.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Agua caliente en la habitación

A pesar de ser un lugar ecológico y agradable con el ambiente, el agua caliente de la habitación debería funcionar con electricidad, debido a que funciona con panel solar y por el frío del lugar nunca hay agua caliente.
Stayed 1 night in Sep 2020

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La boda del primo.

Asistí a una boda. Estuvo increíble la ceremonia con el sol cayendo en el horizonte a lado del Volcan de Agua. Una tarde espectacular!
Stayed 1 night in Dec 2019

10/10 Excellent

Erwing, Guatemala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet place for a time to relax and find inner peace. Sauna are separate for women and men... i was with my wife and have to spend time alone when i was on this area.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No transportation from the airport, the staff at breakfast were definitely not expecting me
Stayed 1 night in Nov 2019

10/10 Excellent

yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suipe
Stayed 1 night in Oct 2019

10/10 Excellent

Candi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solamente se les paso por alto que hice la reservación para la cena desde 1 mes antes y cuando llegue al Restaurante no tenían ningún dato de mi solicitud. Les mostré el correo que había enviado y donde me confirmaron que todo quedaba registrado. El mesero amablemente tomo la orden y me atendieron muy bien.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Staff & service
Las habitaciones excelentes el servicio de habitacion tambien
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and the view was like none I ever seen. I will recommend San Gregorio to anyone who is interested in peace and tranquility.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyting was very nice. We where happy and we will be back.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
The property is beautiful and the views are great. The restaurant and spa close way too early! The bed was rock hard and didn't let us sleep very well. The amenities are limited at best.
Stayed 1 night in Mar 2019

10/10 Excellent

MariferMantilla, Quito - Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso lugar, buena ubicación, excelente vista. Cuando se hospeden allí, consideren la distancia para trasladarse a otros lugares de interés en Guatemala, las vías de acceso son malas y escasas, terrible tráfico. La histeria hermosa...
Stayed 2 nights in Aug 2018

6/10 Okay

Atsui, Guatemala City

Liked: Cleanliness, staff & service

Good Spa

Stayed there during high season. The rooms were great, pool was nice, sauna was great. But jacuzzi was horrible, the water really smelled like sweat, but it was understandable, because it was hot water and it was working non stop and it was never empty, so it became like a concentrated human stew. Other than that, it was good.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great place, great spa. Recommended for honey moon
Stayed 1 night in Jan 2018

6/10 Okay

Margarita , Philadelphia

Liked: Cleanliness, property conditions & facilities

More of an adult only hotel

We went for a family vacation to Guatemala we had activities to do the first couple of days, our plan was to relax with the kids the last 4 days.. We were then made aware that the kids are not allowed in the spa which is normal for every hotel we have been to but what they don't tell you is that the pools are inside the spa. The rooms are beautiful but are not very functional, no refrigerator, no place to put your clothes away. It is a beautiful hotel maybe for a overnight hotel and definetely do not bring your children. It would be better if the advertise it as a Adult only hotel.

10/10 Excellent

eduardo, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food gourmet, fresh ingredients, good taste

The place is peacefull, great view, away from city life.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing view; hotel and spa facilities

This hotel was amazing; they offer quite a variety of spa services; the pool are is comfortable and relaxing. The bungalows are independent from each other; and since its located in the mountain this provides a very relaxing setting with a great view. One thing I didnt like is that restaurant service from monday to wednesday is limited at night; they close it at 7pm and they charge a fee for bringing food from outaide the hotel...

8/10 Good

Bernardo Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilo...

Un muy buen Plan!!!

4/10 Poor

Luis Ar, Guatemala

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great place with bad service

Service was really bad