Travelers find the perfect blend of relaxation and culture near Vienna's MuseumsQuartier, with a sauna and rooftop garden to unwind after exploring the city
NH Collection Wien Zentrum places guests in Vienna's vibrant heart, blending modern luxury with urban charm. Enjoy a buffet breakfast, sauna, and rooftop garden. Bike rentals make exploring MuseumsQuartier easy. Multilingual staff and express check-in ensure a seamless stay.
Located in Neubau, a neighborhood in Vienna, NH Collection Wien Zentrum is in a shopping district and near a metro station. Museum of Natural History and Vienna State Opera are cultural highlights, and some of the area's notable landmarks include Hofburg Imperial Palace and Belvedere. Naschmarkt and MuseumsQuartier are two other places to visit that come recommended. Visit our Vienna travel guide
Mariahilfer Strasse 78, Vienna, Vienna, 1070
What's nearby
Mariahilfer Street
1 min walk - 0.0 km
Naschmarkt
11 min walk - 1.0 km
MuseumsQuartier
13 min walk - 1.1 km
Hofburg Imperial Palace
18 min walk - 1.5 km
Vienna State Opera
4 min drive - 2.1 km
Getting around
Neubaugasse U-Bahn
2 min walk
Vienna (XWW-Vienna West Train Station)
10 min walk
Vienna International Airport (VIE)
28 min drive
Restaurants
McDonald's
1 min walk
Café Ritter
3 min walk
Starbucks
2 min walk
Chez Bernard
2 min walk
Cinnamood
1 min walk
About this property
NH Collection Wien Zentrum
Upscale hotel near Naschmarkt
Located close to MuseumsQuartier and Museum of Natural History, NH Collection Wien Zentrum provides a terrace, dry cleaning/laundry services, and a gym. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy perks such as:
Limo/town car service, buffet breakfast (surcharge), and express check-out
Express check-in, tour/ticket assistance, and luggage storage
A front-desk safe, a 24-hour front desk, and smoke-free premises
Guest reviews give top marks for the helpful staff
Room features
All 73 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like air conditioning and separate sitting areas.
Extra amenities include:
Reusable coffee/tea filters, recycling, and LED light bulbs
Bathrooms with eco-friendly toiletries and hair dryers
40-inch flat-screen TVs with satellite channels
Separate sitting areas, eco-friendly cleaning products, and free infant beds
Awards and affiliations
Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
24-hour roundtrip airport shuttle on request for a surcharge
Limo/town car service
Food and drink
Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 22 to 24.90 per person
A restaurant
Things to do
Gym
Sauna
Family friendly
In-room crib
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
1 building
100% renewable energy
7 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1996
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Blackout drapes
Free crib
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
40-inch flat-screen TV with satellite channels
Food and drink
Limited room service
Minibar
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Iron/ironing board on request
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Safe
Separate sitting area
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 2.848 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 22 to 24.90 per person
Airport shuttle fee: EUR 45 per person (roundtrip)
Nearby parking fee: EUR 24.90 per day
Pet fee: EUR 35 per pet, per night
Service animals are exempt from fees
Late check-out fee: EUR 10 (subject to availability)
Rollaway bed fee: EUR 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking for this property is based at a different location, Andreasgasse 6, A-1070, Vienna, Austria.
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Property is also known as
NH Wien Zentrum Hotel Vienna
NH Wien Zentrum Hotel
NH Wien Zentrum Vienna
NH Collection Wien Zentrum Hotel Vienna
Nh Atterseehaus Vienna
NH Collection Wien Zentrum Hotel
NH Collection Wien Zentrum Vienna
NH Collection Wien Zentrum Hotel
NH Collection Wien Zentrum Vienna
NH Collection Wien Zentrum Hotel Vienna
Frequently asked questions
Is NH Collection Wien Zentrum pet-friendly?
Yes, NH Collection Wien Zentrum allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at NH Collection Wien Zentrum?
As of 2026/3/15, prices found for a 1-night stay for 2 adults at NH Collection Wien Zentrum on 2026/3/19 start from NT$3,489, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at NH Collection Wien Zentrum?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at NH Collection Wien Zentrum?
Check-out is at noon. Late check-out is available for EUR 10 (subject to availability).
Does NH Collection Wien Zentrum provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per person applies.
Where is NH Collection Wien Zentrum located?
Located in Neubau, this hotel is within a 15-minute walk of Naschmarkt and MuseumsQuartier. Museum of Natural History and Hofburg Imperial Palace are also within 1 mi (2 km). Neubaugasse U-Bahn is only a 2-minute walk and Zieglergasse U-Bahn is 2 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
NH Collection Wien Zentrum Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.4
Location
9.2
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 302 out of 490 reviews
10 - Excellent
302
Rating 8 - Good. 148 out of 490 reviews
8 - Good
148
Rating 6 - Okay. 25 out of 490 reviews
6 - Okay
25
Rating 4 - Poor. 9 out of 490 reviews
4 - Poor
9
Rating 2 - Terrible. 6 out of 490 reviews
2 - Terrible
6
Reviews
10/10 Excellent
Adva Lior
2025/10/31
Liked: Cleanliness, staff & service, amenities
Very good location nice room helpful recpetion people
Elias was extremely helpful and professional as were all the counter staff. It was lovely to be met by such great staff. The room was AMAZING! Location fantastic!
We absolutely loved our stay at the NH Collection Hotel in Vienna. We were delighted to receive a room upgrade, which was a lovely and much-appreciated surprise. The room itself was fabulous — spacious, comfortable, and beautifully presented.
The location is unbeatable, right on the main shopping street and perfect for exploring the city on foot. The staff were friendly, professional, and very helpful throughout our stay, which made the experience even better.
This was our third stay at an NH Collection property, and once again it lived up to our expectations. We always enjoy staying with this chain and would happily return. Highly recommended!
Very nice hotel with very spacious and large room. Breakfast was great and location is on a very popular high street! With bars and restaurants nearby.
We had a great stay and a perfect hotel, right in the center of everything! Totally recommend the location. Staff was very accommodating and informative!
Great location on central street close to Museums. Subway station just across the street, well connected to the train station and the airport train (CAT). Friendly staff and superb breakfast!
Carlos
Stayed 6 nights in Jan 2024
6/10 Okay
Joshua
2025/11/26
Liked: Cleanliness, staff & service, amenities
There was a lack of good communication between the 2 NH facilities. I was not given a full offer of means of transport from one to another. The conference location was very unacomodating while the downtown location concierge was very friendly and helpful. If it was not for the airport staff, i would have most likely been stranded at the airport with a fully paid hotel room.
We stayed at the hotel for 3 nights in December 24, a very nice hotel, wonderfully located in the heart of Budapest, close to the Jewish Quarter and public transportation. Clean hotel, large rooms with everything you need for a pleasant stay, the hotel staff is very welcoming and cordial, a very varied breakfast with a selection of options, all delicious and well presented, wholeheartedly recommended, reasonable price for the value, I will definitely recommend my friends to stay at this hotel
Great property - the rooms were amazing for the price! Didn't realise when we booked it was right off the main shopping street - but it didn't impact the stay and none of the noise carried!
For city center hotel the rooms are huge they felt like a suite in most hotels. Big desk to work on full living room and even an amazin balcony. The hotel is in district 7 which is probably the most accesable district to center of Vieena 2 stops on orange line and even walkalbe if you like. Also I think 7th district is one of the best nieghboorhoods in Vienna in terms of shopping dinning nightlife much better than center
Great hotel in a excellent location. Right in the middle of Mariahilfer shopping and dining area with easy access to public transport and within walking distance to Inner Stadt where a lot of the museums & palaces are. The service was amazing and the room was comfortable for a our family of three. Price was amazing too! Only complaints were the bed was rock hard and the bathtub had and awkward design where the tub door interfered with the bathroom door. Also very tall bathtub that could be dangerous for children/elderly. Overall, would definitely stay again.
Location and the staff are the best about this hotel. Staff are very polite and professional. We felt at home and safe. Rooms are pretty big despite its located in europe. I left my apple watch and they reached out to me via email ASAP. They reply promptly to my emails. Shopping, restaurants and public transportation is just right outside the hotel. My family and I enjoyed our stay. We’ll definitely recommend to others.
Karen Yumul De
Stayed 7 nights in Feb 2024
6/10 Okay
Elizabeth
2024/9/21
Disliked: Staff & service
We stayed at this hotel in Sept 2024. Location was really good access to underground fantastic.
I was concerned at safety as we often came back to the hotel or left the hotel and there was no one on reception but the lift directly behind reception is accessible by everyone you didn't need to use your room card which most hotels have these days.
On our arrival late we witnessed ourselves a homeless person came to the desk and wanted the sweets from the jar on reception.
It also wasn't the quietest of hotels in terms of between rooms we had a number of disrupted nights because of either rooms next to or above.
All in all disappointing but the city is breathtaking
Property location was great - in the middle of the city so very convenient. However, the property is on the older side and a bit run down. A/C wasn’t super strong so you might have issues during peak summer time (when we stayed). The hot water also suddenly went out one morning while we were showering. Someone from the maintenance team came & checked but was not able to figure it out. Ended up showering in an un-used room.
Overall, wasn’t terrible but was not super positive either.
Kyle
Stayed 3 nights in Aug 2023
6/10 Okay
Paul
2024/5/7
Liked: Cleanliness, staff & service
Not a cozy hotel, but OK
When entering the reception from the public parking, I was really disappointed. The very small reception was in the public corridor from the parking. Not what you expect from a 4star hotel at all. First room had only 2 small windows and was dark, the second one was next to a building with a lot of noise, the third one on the backside was ok. Good beds, but 2 single beds, which was not very romantic, small shower. A lot of noise from the air extraction in the room. It's a practical large room but nothing more. Location is OK close to the metro. Breakfast was very good with a very good service, located on the 7th floor. No bar in the hotel.
1. The room we got had dirty walls and spiders coming out of the ceiling.
Even after room cleaning service the toilet wasn't cleaned and there were spider webs on the ceiling.
2. Room cleaning service missed our room one day.
3. We asked for late check out (an extra 1 hour) and we were told no problem, but when we came to the room to get checked out they locked our key to the room (forgot that we asked late check out) and asked for extra payment for late check out even though they didn't say anything about extra cost when we asked for the late check out.
4. Breakfast was good but nothing you won't get at any other 4-5 star hotel, service at breakfast was good.
5. Location was the only feature of the hotel that was really great, possibly best Location in vienna.