Leonardo Hotel Vienna Westbahnhof, in the heart of Vienna, offers a convenient base for city exploration. Guests can shop on-site, enjoy a café break, and use in-room WiFi to plan museum visits. The multilingual staff consistently earns praise for their helpful service.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately EUR 19 for adults and EUR 10 for children
Self parking fee: EUR 18.00 per night (in/out privileges)
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Leonardo Hotel Vienna Westbahnhof pet-friendly?
Yes, Leonardo Hotel Vienna Westbahnhof allows dogs (limit 1 total). There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Leonardo Hotel Vienna Westbahnhof?
As of 2026/5/20, prices found for a 1-night stay for 2 adults at Leonardo Hotel Vienna Westbahnhof on 2026/5/31 start from NT$2,902, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 18.00 per night.
What time is check-in at Leonardo Hotel Vienna Westbahnhof?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Leonardo Hotel Vienna Westbahnhof?
Check-out is at 11:00 AM.
Where is Leonardo Hotel Vienna Westbahnhof located?
Located in Mariahilf, this hotel is within 2 mi (3 km) of Raimund Theater, MuseumsQuartier, and Leopold Museum. Schönbrunn Palace is 1.7 mi (2.8 km) away. Mariahilfer Gürtel Tram Stop and Gerstnerstraße-Westbahnhof Tram Stop are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.6
Location
8.2
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 298 out of 1000 reviews
10 - Excellent
298
Rating 8 - Good. 469 out of 1000 reviews
8 - Good
469
Rating 6 - Okay. 163 out of 1000 reviews
6 - Okay
163
Rating 4 - Poor. 41 out of 1000 reviews
4 - Poor
41
Rating 2 - Terrible. 29 out of 1000 reviews
2 - Terrible
29
Reviews
Verified
8/10 Good
maryam
2026/3/9
Liked: Cleanliness, staff & service, amenities
Cleaning room good
Staff excellent
Shop near by convenient
The staff are incredibly helpful and the hotel is very convenient to public transportation, airport shuttle, dining and shopping.
Joseph
Stayed 2 nights in Oct 2025
Verified
8/10 Good
Samuel Campbell
2026/4/5
Liked: Cleanliness, staff & service, amenities
Internet is public and both Antivirus and VPN worked of danger plus was somewhat slow. Breakfast was a good selection but even though I was listed in the best hours for breakfast many problems with both coffee machines!
Location was GREAT. Loved being close to the underground station. We would get pastry, do wherever we wanted and come back to our nice clean and comfortable room and then easily found good food and shopping. If we come back to Vienna we will stay there again.
Nice hotel located to the west of city with good transport links or a 20 min walk along pedestrianised shopping street leading to museum quarter, Hofberg palace.
Great location to be based in Vienna: close to important train and metro stations, close to restaurants and shops, safe, and close to the attractions at the city center.
I would like say a special thank you to the helpful reception staff who couldn’t enough for us. Also, a huge thanks to the outstanding customer service and welcome from the hospitable breakfast waiting staff including Nadia and Ihtezar.
Shazia
Stayed 4 nights in Aug 2024
Verified
10/10 Excellent
Kevin
2025/2/9
Liked: Property conditions & facilities
Great location and tidy. However staff apart from 1, were hard work.
Lifts very slow, and room not cleaned on last day so had to request towels.
Nice room however we were opposite the service lift and so couldn't sleep in past 8.30am due to lots of crashing around, hoovering, etc. Not an issue if you are morning people I suppose! There is a traditional Austrian restaurant opposite that I would highly recommend!!
Jake
Verified
8/10 Good
Halyna
2024/7/13
Good pressured water, and comfortable rooms. It has air conditioning which is something that you must appreciate while staying in any place in Europe. Tons of restaurants around and relatively close to the center. The personnel was courteous and attentive. It good place to stay in Vienna if you are on a budget (not requiring all the bells and whistles of a 5 stars hotel). Note: the gym has a single universal machine, an elliptical and stationary bike, but has a hell of a view!