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elaya hotel vienna city center

4.0 star property
Hotel with a 24-hour front desk, steps from Stephansplatz

Choose dates to view prices

Photo gallery for elaya hotel vienna city center

Exterior
Reception
Junior Suite | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (EUR 20 per person)
Elaya hotel vienna city center puts travelers in Vienna's heart with staff who know the city inside out. Guests connect with free WiFi, drop off laundry for dry cleaning services, and get insider advice on tickets and tours that make exploring this historic capital effortless.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is NT$5,749
NT$6,484 total
includes taxes & fees
Oct 12 - Oct 13

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Room options

Check availability for these dates

Tonight

Sep 21 - Sep 22
Check availability for tonight Sep 21 - Sep 22

Tomorrow

Sep 22 - Sep 23
Check availability for tomorrow Sep 22 - Sep 23
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Sofa bed
Hair dryer
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Minibar
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Wildpretmarkt 5, Vienna, 1010

What's nearby

  • St. Stephen's Cathedral - 2 min walk - 0.2 km
  • Stephansplatz - 2 min walk - 0.2 km
  • Hofburg Imperial Palace - 5 min walk - 0.5 km
  • Vienna State Opera - 11 min walk - 1.0 km
  • Vienna Christmas Market - 13 min walk - 1.1 km

Getting around

  • Stephansplatz U-Bahn - 5 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 26 min drive

Restaurants

  • ‪Joma - ‬2 min walk
  • ‪Fabios Restaurant Bar - ‬2 min walk
  • ‪Würstelstand Hoher Markt - ‬2 min walk
  • ‪Cafe Korb - ‬1 min walk
  • ‪Caffè a Casa - ‬2 min walk

About this property

elaya hotel vienna city center

Upscale hotel near St. Stephen's Cathedral
Close to Vienna State Opera and Vienna Christmas Market, elaya hotel vienna city center provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Smoke-free premises, concierge services, and a 24-hour front desk
  • Luggage storage, an elevator, and multilingual staff
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at elaya hotel vienna city center include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Travel cribs, heating, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 35 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 20 per person

Family friendly

  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive lockbox information

Access methods

Staffed front desk, lockbox

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Nearby parking fee: EUR 35 per day (1312 ft away)
  • Pet deposit: EUR 0 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Amadeus Hotel Wien
Amadeus Wien
Amadeus Hotel Vienna
Amadeus Vienna
Arthotel ANA Amadeus
Elaya Vienna City Center
elaya hotel vienna city center Hotel
elaya hotel vienna city center Vienna
elaya hotel vienna city center Hotel Vienna

Frequently asked questions

Is elaya hotel vienna city center pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a deposit of EUR 0 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at elaya hotel vienna city center?

As of 2025/9/21, prices found for a 1-night stay for 2 adults at elaya hotel vienna city center on 2025/10/12 start from NT$5,749, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at elaya hotel vienna city center?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at elaya hotel vienna city center?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does elaya hotel vienna city center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is elaya hotel vienna city center located?

Located in Innere Stadt, this hotel is within a 5-minute walk of Stephansplatz and St. Stephen's Cathedral. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Stephansplatz U-Bahn is 5 minutes by foot and Salztorbrücke Tram Stop is 6 minutes.

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elaya hotel vienna city center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 476 out of 776 reviews
Rating 8 - Good. 231 out of 776 reviews
Rating 6 - Okay. 39 out of 776 reviews
Rating 4 - Poor. 19 out of 776 reviews
Rating 2 - Terrible. 11 out of 776 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Enya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for 2 nights to sleep, very small room for single person
Stayed 2 nights in Sep 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everyting we wanted to see in Vienna. Staff were excellent storing are bags before check in and after check out to allow us to explore. They were also spot on with dining recomendations.The upgrade to penthouse suite provided us with a very spacious room.
Stayed 3 nights in Sep 2025

8/10 Good

rhamel

Liked: Cleanliness, staff & service
The hotel was
Stayed 2 nights in Jul 2025

8/10 Good

Jacqueline Therese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very central, but just off the tourist paths, so it was quiet, safe, air-conditioned and ideal for our needs. Staff were helpful and accommodating. The rooms were small but clean and had all the mod-cons necessary for a lovely stay. I'd book there again.
Stayed 10 nights in Jun 2025

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, quiet and clean!
Stayed 2 nights in Jul 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Property was close to Stephansplatz and Dom. Room was a bit small and bathroom needs a bit of maintenance.
Stayed 2 nights in Aug 2025

4/10 Poor

Loreta

Disliked: Property conditions & facilities
Small rooms, terrible building and very late check in
Stayed 2 nights in Sep 2025

10/10 Excellent

Geraldine Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. It was on a quiet street but very easy walking everywhere. The front was friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

BRIAN

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff / great location
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, location is perfect
Stayed 2 nights in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Elaya in Vienna city center. Waking up and walking right around the corner to St. Stephen's cathedral was a prime location. The price was competitive and fair. Very modern and beautiful accommodation. We were concerned before our stay with some of the reviews commenting on the AC not being reliable or working, when we got to our room it did seem stuffy but the front desk staff came up right away to make sure it was functioning correctly, cleaned the filter, and gave us a fan (which we never ended up needing). So we were very comfortable during our stay. I'd recommend this hotel to anyone going to Vienna!
Stayed 7 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 5 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the hotel for five days in June 2025. I have to say the location was fantastic and the friendliness of the hotel staff was second to none! I highly recommend this hotel if you are looking for a city centre hotel!
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Great location and staff!
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary-Ann Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very quiet at night for sleeping. Very handy to transportation. Close to many attractions, dining and shopping. Very friendly and helpful staff.
Stayed 10 nights in Jun 2025

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with friendly staff.
Stayed 3 nights in Mar 2025

8/10 Good

Debanik

Liked: Cleanliness, amenities, property conditions & facilities
It's a small hotel. Staff is very friendly and helpful. Convenient location. Very close to subway stations and walking distance from lots of attractions, restaurants, and shopping.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff

Our 2 night stay at the Elaya Hotel Vienna City Center was excellent due to the convenient location and superior attention given by all staff members - whether at the front desk or dining room.
Stayed 2 nights in May 2025

10/10 Excellent

Tanzin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and helpful
Stayed 2 nights in May 2025

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet hotel in the heart of Vienna, Austria, within 5 minute walk of St Steven’s Cathedral. Plenty of restaurant & shopping options also nearby. The hotel staff is very friendly, and exceptionally helpful. The included breakfast was more than adequate. A great value for the price. We would not hesitate to visit this hotel again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Megan M

Liked: Cleanliness, amenities, property conditions & facilities
This hotel , and its staff are incredible. The staff was warm and so helpful. They went above and beyond. The facilities are beautiful and well kept. The location is supreme. I would stay with them again and again.
Stayed 2 nights in May 2025

6/10 Okay

Mili

Disliked: Cleanliness, property conditions & facilities
The location was the single best part of the hotel, it was very walkable and central to all of the Vienna main sites/square. However, the cleanliness and general upkeep of the hotel needs serious improvement. Our room had noticeable dust bunnies on the floor around the bed/side tables, there were weird stains in the bathroom on the sink and vanity, just general the trim was dusty around the room and ceiling in the bathroom had a noticeable crack/hole that needed repatched and painted. The general hotel needs a bit of a face lift in terms of maintenance. Also another big issue was the AC, it wouldn’t go past 21 degrees Celsius and it kept adjusting back to 25 degrees like the front desk/hotel had some kind of automatic override. They insisted they didn’t but the AC was problematic/poor the whole visit.
Stayed 3 nights in Aug 2025

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff and excellent location.
Stayed 7 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice warm room, friendly staff.
Stayed 2 nights in Dec 2024