Capital CityCenter Hotel

Property class: 3

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Government Street and Victoria Clipper Ferry Terminal are located near Capital CityCenter Hotel, which provides a poolside bar, a terrace, and a coffee shop/cafe. The on-site American cuisine restaurant, Scallywags Eatery, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Kitchenette

A kitchen with a microwave, coffee maker, and a black induction cooktop.

Standard Room, 1 King Bed, Kitchenette

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Double Room, 2 Double Beds, Kitchenette

A kitchen with a microwave, coffee maker, and a black induction cooktop.

Standard Double Room, 2 Double Beds, Kitchenette

  • City view
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette

A compact, modern interior with a sofa, a small table, and a bench.

Deluxe Suite, 1 Bedroom, Kitchenette

  • 495 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Deluxe Studio Suite, Courtyard View, Courtyard Area

A kitchen with dark wooden cabinets, a stainless steel sink, a microwave, and a refrigerator.

Deluxe Studio Suite, Courtyard View, Courtyard Area

  • 355 sq ft
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed, Refrigerator & Microwave

  • 247 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

A neatly made bed with a brown throw blanket, two bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Standard Room, 1 King Bed, Refrigerator & Microwave

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a nightstand, a lamp, and a framed picture on the wall.

Standard Double Room, 2 Double Beds

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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  • Parking included
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, 2,351 reviews
The price is NT$3,095
NT$3,498 total
includes taxes & fees
Nov 9 - Nov 10
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About the neighborhood

Located in Downtown Victoria, a neighborhood in Victoria, Capital CityCenter Hotel is in the entertainment district. Butchart Gardens is a popular area attraction and if an activity is on the agenda, Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out. Victoria Bug Zoo and Maritime Museum of British Columbia are also worth visiting. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with skydiving and hiking/biking trails. Visit our Victoria travel guide
Map
1961 Douglas St, Victoria, BC, V8T4K7

What's nearby

  • A historic building with a prominent clock tower and a covered entrance labeled "Bastion Square."
    Government Street
    1 min walk - 0.2 km
  • A busy street with traditional architecture, including a colorful gate and a tall pillar with intricate designs.
    Chinatown
    4 min walk - 0.4 km
  • A building with a 'save on food' sign and a large funnel-shaped structure.
    Save-On-Foods Memorial Centre
    6 min walk - 0.5 km
  • A blue double-decker bus parked in front of a building with a sign that reads "Swans Hotel".
    Lower Johnson Street
    6 min walk - 0.5 km
  • A glass-domed structure with a staircase leading up to it, located at the corner of a street with a traffic light and pedestrian crossing.
    Victoria Conference Centre
    16 min walk - 1.4 km

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    5 min drive

Restaurants

  • Cafe Malabar
    4 min walk
  • Dairy Queen
    5 min walk
  • Rabbit Rabbit
    3 min walk
  • Island Poké
    4 min walk
  • Sura The King's Meal
    4 min walk

About this property

Capital CityCenter Hotel

  • Hotel near Government Street
  • Victoria Clipper Ferry Terminal and Victoria Harbour are located near Capital CityCenter Hotel, which provides a poolside bar, a terrace, and a coffee shop/cafe. The on-site American cuisine restaurant, Scallywags Eatery, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
  • Additional perks include:
    • A seasonal outdoor pool along with pool umbrellas
    • Free self parking
    • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • Express check-in, an elevator, and meeting rooms
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 94 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi.
  • Other conveniences in all rooms include:
    • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Refrigerators, microwaves, and coffee/tea makers

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Frequently asked questions

Does Capital CityCenter Hotel have a pool?

Yes, this property has an outdoor pool.

Is Capital CityCenter Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of CAD 100.00 per stay and a fee of CAD 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Capital CityCenter Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Capital CityCenter Hotel?

Check-out is at 11 AM.

Does Capital CityCenter Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Capital CityCenter Hotel located?

Located in Downtown Victoria, this hotel is within 1 mi (2 km) of Government Street and Victoria Harbour. Victoria Clipper Ferry Terminal is 1.3 mi (2.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Capital CityCenter Hotel Reviews

8.2

Very Good

8.4

Cleanliness

8.2

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 328 out of 1000 reviews
Rating 8 - Good. 474 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Good value for money

Value for money property is a great choice. Area is on the fringe of rough although walkable to harbour and Chinatown.
Stayed 3 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very quiet at the hotel. Staff friendly. Very close to everything I needed.
Stayed 7 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay with a parking spot ! Also closer to many attractions in victoria !
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Liked: Staff & service
Room was a bit smoky and the overall condition of things was pretty run down.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and spacious room. The bed was clean and comfy
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Liked: Cleanliness
I had issues with my door and was in a rush to go to event and my door wouldnt lock. So i asked and was told to leave it until maintenance came. I refused so i was moved room but didnt feel like the staff cared
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Liked: Cleanliness
Excellwnt value for location. Batheoom has a batural flow vent which means,cold outsode, cold inside bsthroom. Very very very good value for Vicotora
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money and excellent location.clise to downtown and events at the Save On Foods Centre.
Stayed 3 nights in Mar 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities
The property was outdated and the room wasn't clean. Overall i'd give this motel a 2 star but again it is a motel so lower your expectations. The man at check in was very nice and friendly making it a pleasnt check in experience. The area is probably better in peak season, I was told to be mindful of my car and belongings and to beware or certain areas due to lots of homeless and drug addicts, that made me very uneasy. I only stayed for 1 night and thats all I would recommend especially if you're travelling alone. Might be a better option for peak summer months when there are lots of tourists and other people around.
Stayed 2 nights in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very bad. Actually there was almost no device or help available at all. Receptionist at check in was incredibly rude, no help with bags, no room service or wifi (is there any hotel that doesn’t have wifi now?!). I expected waaaaaay more for the price I paid.
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Upgraded our room and had amazing service. Will definitely return and reccomend this hotel.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff, clean rooms, but paper-thin walls

Nice staff. Centrally located with clean rooms. The shower temperature was not well regulated (from scalding to cold) at 6 am. The walls were paper thin! Our neighbour was chatting in a moderate tone until 2 am, and we could hear their entire conversation (while trying to sleep). Not sure I will stay again if I have a work engagement in the morning.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Comfy bed!! Nice staff, quiet rooms!
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean, the only minor issue was that the heater made quite a bit of noise
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very nice and affordable! Best omette ever at the onsite restaurant
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice room but uncomfortable bed

We like the room for the space but unfortunately the bed was super uncomfortable which is unusual for this hotel given it was one of their best rooms.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Priced well, stayed 5 days. Staff helpful, parking is decent, wifi works well. Beds comfortable
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is walking distance to downtown, there is free parking across the street, good bed, the heater is hard to control , with a set point of 70 the room still over heated to what felt like 80 and it did run most of the night until I turned it of. Overall good for the price , but there were numerous large dogs in the hallways, so if you have allergies I would not stay here.
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee in the room is very good. The air-conditioner is a little bit too noisy.
Stayed 2 nights in Feb 2020
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Not the best hotel. Good for the price but bed was very uncomfortable. Will not go back.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are always friendly and accomadating. The restaurant and pub are always good and the service is fast and friendly.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a clean, centrally located hotel but they requite a $200 deposit which is not stated when booking.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. I had a car and they had free parking across the street in a small parking lot which was a huge bonus. I’ve stayed closer to downtown before and paid a lot for parking. The room was clean and spacious. When I had a problem with the phone not working the fixed it straight away. The staff very friendly. The bar was super friendly and the lady who worked there plus the locals who also visit made me very welcome as I was traveling alone. The menu in the restaurant for breakfast was great and again the staff were super helpful and friendly. I would stay here if I were to visit Victoria again.
Stayed 4 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean newly renovated room for a great price
Stayed 2 nights in Feb 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

Not a good time this time

Was in cor a surgwry from out of town and needed a room that was easily accessible. It was a great room but my family and I wanted a tub as opposed to a wheelchair shower (which was lovely to be sure). Was however moved to a room that had a dirty, very yellow tub in it. There was very poor access to outlets, and when I moved the bedside table a little to get to one, there was a used tampon applicator and other disgusting items there. Worse was that it was so far from the elevator or exit that O could.not get out. I got faint and had to be assisted back. There was no wheelchair or even a luggage trolly so had to be pulled back on trash bags. Luckily they were at least clean. This led to having to stay another night as I could not .ake it out the door. I loved my previous stays but don't see myself doing it again, though some of your staff are very good.
Stayed 2 nights in Jan 2020