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Best Western Plus Carlton Plaza Hotel

3.5 star property
Downtown adventures begin at this central hotel where travelers can start their day with a hearty breakfast and stay connected throughout their explorations.

Choose dates to view prices

Located in downtown, the Best Western Plus Carlton Plaza Hotel offers comfort and urban convenience. Start your day at the on-site restaurant, stay fit at the gym, and handle work with 24/7 business center and free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is NT$2,802
NT$3,283 total
includes taxes & fees
Jan 3 - 2026/1/4

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 600 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Two Double Suite

  • Sleeps 5

Family Two Queen Room

  • Sleeps 5

King Suite with Kitchenette

  • Sleeps 4

King and Queen Suite

  • Sleeps 6

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(53 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Renovated in 2019
Private bathroom
Shower/tub combination
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(40 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Renovated in 2019
Private bathroom
Shower/tub combination
  • 250 sq ft
  • Sleeps 3
  • 2 Double Beds

Traditional Two Double Room

  • Sleeps 3

Traditional King Room

  • Sleeps 2

King Studio Suite

  • Sleeps 4

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About the neighborhood

Map
642 Johnson St, Victoria, BC, V8W1M6

What's nearby

  • Government Street - 1 min walk - 0.2 km
  • The McPherson Playhouse - 1 min walk - 0.2 km
  • Chinatown - 3 min walk - 0.3 km
  • Victoria Conference Centre - 10 min walk - 0.9 km
  • Royal BC Museum - 13 min walk - 1.1 km

Getting around

  • Victoria Intl. Airport (YYJ) - 31 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪John's Place Restaurant - ‬3 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪Toratiki - ‬4 min walk
  • ‪Subway - ‬1 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Hotel remodeled in 2019 and located near Chinatown
Located close to The McPherson Playhouse and Market Square, Best Western Plus Carlton Plaza Hotel provides a hair salon, dry cleaning/laundry services, and a gym. Free in-room WiFi is available to all guests, along with a 24-hour business center and a restaurant.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, a computer station, and ATM/banking services
  • Tour/ticket assistance, luggage storage, and smoke-free premises
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 108 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch TVs with cable channels
  • Wardrobes/closets, refrigerators, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 20 per day; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1912
  • Edwardian architecture
  • Renovated entire property - December 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

Is Best Western Plus Carlton Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Plus Carlton Plaza Hotel?

As of 2025/12/19, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on 2026/1/3 start from NT$2,802, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for CAD 20 per day.

What time is check-in at Best Western Plus Carlton Plaza Hotel?

Check-in begins at 4:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Carlton Plaza Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Carlton Plaza Hotel located?

Located in Downtown Victoria, this hotel is within a 5-minute walk of The McPherson Playhouse, Market Square, and Chinatown. Fan Tan Alley and Victoria Conference Centre are also within 10 minutes.

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Reviews

Best Western Plus Carlton Plaza Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Amenities

9.4

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 839 out of 1312 reviews
Rating 8 - Good. 315 out of 1312 reviews
Rating 6 - Okay. 102 out of 1312 reviews
Rating 4 - Poor. 29 out of 1312 reviews
Rating 2 - Terrible. 27 out of 1312 reviews

Reviews

10/10 Excellent

Taneal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time the hotel was great location and wonderful staff
Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Great location!
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
staff were lovely and room was clean and cozy!
Stayed 2 nights in Dec 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Deanna

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful rooms, great location, delicious restaurant and amazing staff.
Stayed 1 night in Nov 2025

8/10 Good

Derek

Liked: Cleanliness, amenities
Room was decent and staff was very friendly. I would stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

jordan

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, friendly service
Stayed 1 night in Dec 2025

10/10 Excellent

Barton

Liked: Cleanliness, staff & service, property conditions & facilities
Accomodations at this property were great. Service was exemplary. The location was convenient and the restaurant on the property was fantastic.
Stayed 1 night in Dec 2025

10/10 Excellent

Rufino

Liked: Cleanliness, amenities, property conditions & facilities
Great location and hotel room — comfortable, clean, and exactly what I needed.
Stayed 1 night in Nov 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff of any hotel we've ever stayed at! Great rooms, recently updated and fresh. Great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, great staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

glenn

I am impressed with the staff, they're courteous and helpful
Stayed 5 nights in Dec 2025

10/10 Excellent

Katya

Liked: Cleanliness, amenities, property conditions & facilities
Central location. Good room and amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right downtown, the hotel is walkable to many Victoria attractions. For us, being one block from our son's apartment made it an excellent choice.
Stayed 4 nights in Nov 2025

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities
Friendly and clean, and in a great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Cheyanne

Liked: Cleanliness
Amazing staff
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and close to all ammenities.
Stayed 2 nights in Oct 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very clean, Staff were all great. The restaurant downstairs was fabulous too. Will for sure stay again and also have told many about it.
Stayed 2 nights in Nov 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night, clean and convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was absolutely fantastic! Will definitely be back.
Stayed 4 nights in Nov 2025

8/10 Good

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Very good!
Stayed 1 night in Dec 2025

10/10 Excellent

Nadja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Staff was attentive and friendly, bed was comfortable, restaurant was delicious. I’ll definitely stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gary

Check in person allowed me to feel very welcomed!
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very polite and helpful, and the guest room is clean and cozy.
Stayed 1 night in Sep 2025

10/10 Excellent

Kantara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, lots of shops nearby, walking distance to absolutely everything! Fantastic - Will absolutely stay again.
Stayed 2 nights in Sep 2025