Castles in Val d'Europe Agglomération

"On appearance hotel looks ok but rooms are dated & cheap looking. Food & amenity areas are poor. Location also not great as nothing around hotel. Very close to Disney to get to park "

"This hotel was let down by poor house keeping. Stayed in Empire State Room. Room was not cleaned. Left without toilet roll. Very poor considering price. "

"The hotel is exceptionally basic. To have a kettle and tea in our room we were told we would need to pay €30 extra, but this should be a basic amenity provided in all hotels. We were also only provided one thing pillow each. The air conditioning in our room was very low powered so it got very hot. At breakfast we found a lot of the mugs, cutlery and glasses were put out still dirty. "

"The towels appear to be 50 years old. They are thread bare and not even suitable for an animal. Pretty sure my grandmothers towels from the 80s are still nicer. "

"Breakfast was terrible quality and of poor value. Generally the room was clean and well designed however the bathrooms require a refurbishment. Overall I would say that this hotel is not worthy of the four star it claims, it perhaps was once a four star hotel but the gimmick of the video installation starts and ends on the ground floor. A better breakfast in a premier inn!"

"Excellent "

"This was a perfect location for our family vacation to Disney Paris. We were so busy at the park we spent really little time in the rooms, which were clean, comfortable and super convenient. The on-site Starbucks was a lovely bonus, as was the breakfast buffet. And the staff was wonderful! We took the shuttle to the park but also walked a few times, which was easy peasy. If you’re thinking of a budget-friendly Disney option, I highly recommend Santa Fe! "

"Sauna and steam room etc not included in the room price and needs to be booked separately. Arcade room for kids - you need to buy a separate card and pay credits into it to play the games. Indoor pool free to use and was great. Shuttle bus to Disneyland worked great but first bus was packed. Also check the timetable - there is breaks during the day. First day we drove to Disney from another destination, had I checked the shuttle bus timings we would have parked at the hotel and taken the bus. Short drive distance from other restaurants then hotel, it is in a middle of nowhere :-) Breakfast selection basic, we did not eat in the restaurant so cannot comment on that."

"Handy coffee.machine in the room "