Find Resorts & Hotels with Spas in Utica, MI

"We already paid the $22.10 fee when we made the booking and your staff confirmed that. The front desk staff told me they would resolve it with Expedia and that we would not be charged twice. Despite that, we were charged both by Expedia and by your hotel. We stay at your property several times each year and have consistently chosen it over other options. This experience does not reflect the level of service we expect. Please reverse the duplicate charge as soon as possible. I would also like a manager to call me tomorrow to confirm this has been resolved. I hope this can be corrected quickly."

"No one knew how to connect me to internet. I asked for bedding for the sofa bed. I received one sheet and a blanket and pillow. Had to ask for an additional sheet incorrect charges on my bill that the desk corrected. It is nothing like the Westin in Nashville, Tennessee. It was so disappointing."

"Room was horrible staff was horrible very disrespectful horrible horrible experience never stay again covers were tore up bathroom tub was horrible sink clogged "

"Nice rooms"

"Love it there"

"The hotel was clean and the staff was friendly. I loved the walk-in shower. However, I would suggest adding something on the bottom of the shower as it was awfully slippery. The breakfast buffet was very good. It would have been better if it were open until after 10am. We missed out on the second day by 10 minutes."

"Arrived after 11pm no one was at the front desk. He never was able to check in."