Find Family Hotels in Utica, MI

"Overall for the price, definitely worth it and I'd stay again. But we did have a few small issues. We stayed 2 nights and night one, we noticed the TV connection was terrible. We called the front desk and the Manager said it started that 2 days prior and he'd try resetting the Direct TV receiver. This didn't fix it but we were exhausted and just went to bed. Over the course of the stay, the connection never changed. When I booked the room, I specifically booked a room with 2 queen beds, a sleeper couch and a roll away bed. Our room only has 2 queen beds. Again, fairly minor and overall I was pleased. "

"Great! "

"What a waste of money. The front desk staff was ridiculous. Super old hotel. Worst embassy suites I have ever stayed at."

"The room was clean but had a strong smoke odor. I let the front desk know the morning of checkout and we comped 10%. Not much but at least it was something. The lady working the front desk the night I stayed was rude and passive aggressive. Unfortunately I didn’t get her name."

"Overcharging for 1 night 278.00 why? I paid at the hotel. Why was an extra 100 taken from my card."

"The windows were did not have good shades I could see the lights as i was sleeping outside "

"Have stayed at the same location last Aug and had an enjoyable stay. When i was time to book another trip home I book my stay here. I arrived early and after explaining to the desk clerk i had been up 42 hrs he allowed me an early check in. There was a heavy musky (weed) smell. It maybe the 2 large dispensaries.that are around the hotel. Set room dated the carpet needed to be restreched the water was barely warm in the shower but I didn't care I needed to sleep. Kids in the next room making noise all night. When I left my room in the morning to go get breakfast people had thrown their trash in the hallway. I think this might be a Detroit thing as i've traveled extensively thur the US and Europe and i've never seen anything like this. Only in Detroit. I lived 45 years in Detroit , and i've never seen that. Breakfast over returning to my room, the lady next door open the door out came 6 kids.Then another woman and 4 kids.12 people in one room?? No wonder there was so much noise coming from that room."

"Very clean and nice staff "

"The Manager Darron m, I think and one of the hotel bellman is what encouraged ne to rate this property with a 3 stars. If it wasn't for them I would have given a 1 star. For a 4 star rated hotel much more is needed in room cleaning, bellnan service. We booked because the hotel advised that it offered bellnan service we are both physically challenged my husband more so handicapped- He felt and injured himself trying to pull his suitcase inside. If it wasn't fir the Uber guy assisting us it would have been bear impossible for me injured to get him up. I usually respect the Westin/ Marriott brand so I am hopeful the management would seek to uphold the brand."