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"Was met my lovely friendly staff. Our rooms were ready early which was great. Room was nice and bright with a very comfortable bed and a great view. Breakfast was fine, but all hot food was tepid which was a bit off putting, the the rest was very nice with a good range of teas. Would definitely stay again"

"Our stay at Grand Hotel Miramare was nothing short of extraordinary. From the moment we arrived to the very last goodbye, everything felt effortless, luxurious, and genuinely special. The standout, without question, is the staff. Every single person we interacted with was warm, attentive, and truly invested in making our experience perfect. It never felt forced or overly formal, just incredibly thoughtful service where every need was anticipated before we even had to ask. That level of care is rare, and it made all the difference. The hotel itself is stunning. The rooms are beautifully appointed, comfortable, and feel like a true retreat. Waking up to those views every morning was unreal. It’s one of those places where you pause for a second and think, “wow, this is really happening.” Every detail felt considered, from the design to the overall ambiance. The food was incredible across the board. Whether it was a relaxed meal or drinks at the bar, everything felt elevated but still easy and enjoyable. And the bar itself deserves a moment, it’s charming, stylish, and just the kind of place you want to linger a little longer than planned. What really sets this hotel apart is how it makes you feel. It’s not just beautiful, it’s personal. It’s the kind of place that creates memories without trying too hard. We genuinely did not want to leave. It was one of those rare stays where you feel a little emotional checking out because you know how special it was. Five stars"

"Clean room and property, nice stuff, excellent breakfast. Amazing restaurant Giotto."

"We loved our stay in Portofino. The view from our room was out of this world. We made use of the private terrace overlooking the bay too. This had everything we needed for our overnight trip. The staff were extremely helpful."

"Great location, friendly and helpful staff, and clean and comfortable bedroom (ask for one on back of building for less noise). The only minor complaint is a mold stain in the shower, which should be removed."

"Excellent stay, staff us outstanding!!! Location was do convenient to the best of Genova! We will be back to stay here again soon. "

"Bel hotel, très bien situé et installations superbes"

"Nice hotel and attentive staff. Excellent breakfast. Clean spaces. Main problem was that the room (apparently recently renovated) was very strange with the shower and bathroom sink in the same room as the bed. The toilet and bidet were in a separate room with three very bright lights and no means to dim them. "

"The way Geneo was marketed and the reality are two completely different things. The area around the hotel is extremely dangerous and filthy. They advertise free parking and that is not true. We were nervous to be outside after dark. There is no way I would ever return."