Uptown Alley (RIC) 附近飯店 | 熱門住宿限時優惠 NT$1,914 起

「Good hotel, helpful staff. Recommend.」

「This hotel is in disrepair. Repairs and improvements being done are sub-par or below amature. The front sign isn't on at night, so the place is hard to find when the sun goes down. T.V. did Not work, refrigerator ticked and knocked so loud we lost sleep. The shower sprayed more water out of the spigot then the shower head. The toilet seat was so loose it flopped around when when you lifted it or touch it. Rust and molds are quite evident around the tub and shower. The curtain rod for the shower...

「The staff was very helpful with everything that we had going on」

「I don’t like not clean」

「Mattress and pillows were very uncomfortable. Mattress needed replaced. It slanted like it was well worn. My back and neck are sore. 」

「It was a very nice place to stay but a bit pricey. I did book same day though.」

「Bad service 」

「Everything was great!」

「Our first night and morning staff, Nellie and Carla, were fantastic. They were kind and friendly, and very helpful and attentive. Are next 2 nights left a lot to be desired. Both night, extremely loud and disrespectful. Arrived between midnight and 2am, with children in tow.. The staff did not seem to be able to control the influx. Also, our shower had a HUGE crack in the back tile that staff apparently was unaware of. The cleaning carts were also very loud! The outside of the hotel leaves a...

「不喜欢住一楼，却还是安排在一楼，哎」

「O」

「The cleanliness of the room is disgusting.The non smoking room reep of cigarettes. I would never return!!!!!!」

「Stains on the ceiling and walls. worn fabric on furniture, outdated colors, hard to locate. Felt 'dirty'. Questioned the clientele. Carpet stains and sandy feel. Called Expedia and checked out immediately.」

「Booked room thru Expedia. Expedia charged my card $158. Get to hotel. They say room is booked but they only received $38. They said I have to pay the balance. I left. Still awaiting refund.」

「Dirty rooms, hole in wall, ceiling cracks everywhere, sheets cleanliness questionable, dirty common areas, and breakfast foods were cold and food was not replenished enough to meet customer needs/arrival.」