Uptown Alley (RIC) 附近飯店 | 熱門住宿限時優惠 NT$1,899 起

「Breakfast was excellent. Staff friendly.」

「Breakfast was very good and the staff were super nice and helpful. Definitely worth it」

「不喜欢住一楼，却还是安排在一楼，哎」

「I don’t like not clean」

「Overall, the room was clean and spacious. However, the bathroom is claustrophobically tiny. No mirror or wash basin in the bathroom. Room cleaning is only every other day. That is a major turn off. Breakfast was just okay, not much variety. Fruits were especially stale, consistently.」

「The staff was very helpful with everything that we had going on」

「Bad service 」

「They had one of the best full breakfasts that we have had. Waffles with toppings, gluten free options, and unique juices. Super welcoming and the place has character!」

「Mattress and pillows were very uncomfortable. Mattress needed replaced. It slanted like it was well worn. My back and neck are sore. 」

「Our first night and morning staff, Nellie and Carla, were fantastic. They were kind and friendly, and very helpful and attentive. Are next 2 nights left a lot to be desired. Both night, extremely loud and disrespectful. Arrived between midnight and 2am, with children in tow.. The staff did not seem to be able to control the influx. Also, our shower had a HUGE crack in the back tile that staff apparently was unaware of. The cleaning carts were also very loud! The outside of the hotel leaves a...

「Loved it ☺️」

「Booked room thru Expedia. Expedia charged my card $158. Get to hotel. They say room is booked but they only received $38. They said I have to pay the balance. I left. Still awaiting refund.」

「Breakfast was wonderful as were Sabrina, Chastity and Janette. Issues: First Room 231: The lines were blown out Thursday and hot water was running from shower & sink. I cleaned both. Bathroom floor wet - I dried. Also the AC would not work right. Moved to Room 334: Toilet wanted to overflow every 2 flushes. The sink spewed water as there was no aerator. The water in the shower would not cut off. We reported the problems and told they would be and were fixed Friday. Not done. Reported again...

「Late check in, but no towels, and none available.」