「The property was ok. But I had a family emergency, and told the front desk I may have to leave a day early. The hotel staff said no problem, and that the third party was flexible. The third party, YOU, Experian, was not flexible. You lied to me, saying you talked at length with people at the front desk, who told your bot there is no way I could cancel a night. The front desk did not hear from you. Ever. No talking at length. I had to leave a day early for my family, as I predicted, and...
「The property was ok. But I had a family emergency, and told the front desk I may have to leave a day early. The hotel staff said no problem, and that the third party was flexible. The third party, YOU, Experian, was not flexible. You lied to me, saying you talked at length with people at the front desk, who told your bot there is no way I could cancel a night. The front desk did not hear from you. Ever. No talking at length. I had to leave a day early for my family, as I predicted, and...
Barbara